A Joosr Guide to... Hug Your Haters by Jay Baer - Joosr

A Joosr Guide to... Hug Your Haters by Jay Baer

A Joosr Guide to... Hug Your Haters by Jay Baer

0.0 0 5 Author: Joosr
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Whatever business you're in, you might like to think that your customer service is top-notch; in fact, 80 percent of companies believe they deliver superior customer service. So why is it that only 8 percent of consumers agree with this statement?

These days, customers simply expect more-especially the ones who are dissatisfied. Discover the importance of embracing your complainers and learn how best to deal with them. Soon you will be using them as a strategic marketing tool as they help you to generate even more profit, while becoming loyal brand advocates themselves.

You will learn:

· How to deal with different types of "hater"

· How, where, and when to answer complaints

· The importance of embracing online communication platforms and social media.
Language: English Category: Economy & Business Translator:

More info about the ebook

Publisher: Joosr
Published: 2016-07-20
ISBN: 9781785673849

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