Customer Care Chronicles: Navigating Difficult Interactions with Ease: Mastering the Art of Customer Service David Thompson
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Creating Great Customer Service
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الإدارة والأعمال
This book is a great and practical guide in developing a company's customer service program from scratch.
In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company—large or small—to determine how their customer service program should be developed to keep customers happy and satisfied.
© 2017 Anvil Publishing, Inc. (كتاب إلكتروني): 9789712729188
تاريخ النشر
كتاب إلكتروني: 2 أكتوبر 2017
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