Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Joseph Grenny
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What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say
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BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL
Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.
© 2022 McGraw Hill-Ascent Audio (دفتر الصوت ): 9781638413066
تاريخ الإصدار
دفتر الصوت : 27 ديسمبر 2022
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