Gerald J. Langley

Ronald D. Moen

Kevin M. Nolan

Thomas W. Nolan

Clifford L. Norman

Lloyd P. Provost

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Al Kessel

Ascent Audio

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance 2nd Edition

Login with...

Login

إنشاء حساب

Enter a Code

تسجيل حساب جديد