Monica Wofford

We all have to deal with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. Author Monica Wofford details the story of Cybil, a mid-level manager who participates in a training class and personality profile that completely changes her perspective about and actions toward the difficult people in her life. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive behavior. The book serves to change the mindset and behavior of people who deal with difficulty. Wofford describes how through understanding our behavior differences and utilizing a plan based on these differences, the difficulty simply disappears. The book guides everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations. Complete with a step-by-step action plan, the book serves to replenish your confidence and build skills in leading those who seem difficult that until now you didn't know how to manage and felt there was no choice but to ignore.

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