Ben Tiggelaar

Dr. Michael Hammer had his big breakthrough in 1990. In that year´s summer issue of the Harvard Business Review he published his first major article on Reengineering.

It’s title was: Reengineering Work: Don't Automate, Obliterate...

After this he wrote several books on the subject. The first one, Reengineering the Corporation, is still considered his biggest hit. Some 2 million copies of this book were sold worldwide in 30 different languages.

The book even gained Hammer a position on Time Magazine´s list of most influential Americans, alongside famous folk like Stephen Covey, Oprah Winfrey and Calvin Klein.

More importantly, the subject of reengineering gained a position in almost all of the world´s business schools. Nowadays students at virtually every business school in the world learn about tilting organizations, process-centered operations and the redesigning of business processes. Many of these ideas were developed by Michael Hammer and all of them were, at least, popularized by him.

MBA in One Day - Management Classics is a series of 10 audio programs from author Ben Tiggelaar about the insights and advice from the most important management gurus. Presenter Bill Hoopes discusses the ideas of: Stephen Covey, Peter Drucker, Eli Goldratt, Michael Hammer, Kaplan & Norton, Philip Kotler, Henry Mintzberg, Tom Peters, Michael Porter, and Robert Quinn.

Contents

1 Welcome

2 Who Was Michael Hammer

3 Michael Hammer's Vision

4 Business Reengineering - What it is and What it isn't

5 A Classic Example of Reengineering

6 Nine Principles of Reengineering

7 When is it Time to Start Reengineering and What Does it Involve

8 A New Way of Working

9 The Most Common Mistakes in Reengineering

10 Praise and Criticism

11 The Practical Value of Hammer's Ideas

Bill Hoopes

Tyler Roland Press

MBA in One Day

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