1. Walt Disney Vaazhkkai Varalaaru N. Chokkan
    4.6
  2. Энергия клиента: Как окупается человеческий подход в бизнесе Евгений Щепин
    4.8
  3. Система дистрибуции: Инструменты создания конкурентного преимущества Татьяна Сорокина
    3.3
  4. Дизайн впечатлений: Инструменты и шаблоны создания у клиента положительных эмоций от взаимодействия с компанией и продуктом Роберт Россман
    5
  5. The Gold Standard: Giving Your Customers What They Didn't Know They Wanted Colin Cowie
    3.7
  6. Angel Investing: Insider Secrets to Wealth Creation Sanjay Kulkarni
    3.5
  7. Marketing Mayajaalam Satheesh Krishnamurthy
    4.4
  8. Этой кнопке нужен текст: O UX-писательстве коротко и понятно Кирилл Егерев
    4.5
  9. Airbnb N. Chokkan
    4.4
  10. Dropbox N. Chokkan
    4.4
  11. Spotify N. Chokkan
    4.2
  12. Coupang N. Chokkan
    4.3
  13. Wish N. Chokkan
    4.4
  14. VICE N. Chokkan
    4.3
  15. Uber N. Chokkan
    4.2
  16. Toutiao N. Chokkan
    4.3
  17. Snapchat N. Chokkan
    4.3
  18. WeWork N. Chokkan
    4.4
  19. Tanium N. Chokkan
    4.2
  20. DocuSign N. Chokkan
    4.1
  21. Slack N. Chokkan
    4.4
  22. The Trusted Advisor: 20th Anniversary Edition Charles H. Green
    3.8
  23. Как создать продукт, который купят: Метод Lean Customer Development Синди Альварес
    4.3
  24. Poattu Thallu Satheesh Krishnamurthy
    4.5
  25. The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business Chris Helder
    4
  26. Choose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes
    3
  27. The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Susan McPherson
    5
  28. Enge En Ilakku N. Chokkan
    4.2
  29. Let the Cash Flow: A practical guide to getting paid on time by your customers Mark Laudi
    4
  30. Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit Jeff Shore
    4
  31. Тише! Говорит клиент: Как глубинные интервью помогают решать задачи бизнеса Олег Чулыгин
    4.5
  32. Лояльный клиент: Как превратить разгневанного покупателя в довольного за 1 минуту Джон Шоул
    4.1
  33. What to Ask: How to Learn What Customers Need but Don't Tell You Andrea Olson
    4.5
  34. Разгневанный Клиент, я люблю тебя Виталий Антощенко
  35. The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose Steve Curtin
  36. The Frictionless Organization: Deliver Great Customer Experiences with Less Effort Bill Price
    3.5
  37. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
    3.9
  38. The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Noah Fleming
    5
  39. The Automatic Customer: Creating a Subscription Business in Any Industry John Warrillow
    4.2
  40. Customer CEO: How to Profit from the Power of Your Customers Chuck Wall
    2.8
  41. Supercharged Goal Setting: A No-Nonsense Approach to Making Your Dreams a Reality Warren Greshes
    4.7
  42. Спроси маму: Как общаться с клиентами и подтвердить правоту своей бизнес-идеи, если все кругом врут Роб Фитцпатрик
    4.5
  43. Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers Bridget Brennan
    3
  44. Nincompoopery: Why Your Customers Hate You and How to Fix It: Why Your Customers Hate You--and How to Fix It John R. Brandt
    5
  45. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
    4
  46. The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Peter Fader
    3.7
  47. Sell!: The Way Your Customers Want to Buy Dale Carnegie & Associates
    4.1
  48. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
    4.7
  49. The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional Cate Schreck
  50. Business Relationship Management Robbie Wheeler
    5