Luisteren

  1. Socrates op sneakers: Filosofische gids voor het stellen van goede vragen Elke Wiss
    4.4
  2. Onweerstaanbaar Ondernemen: 3 succesversnellers waarmee je bedrijf zonder budget razendsnel groeit Pedro van Helden
    4
  3. Onderhandelen Als het Heet Wordt: Strategieën van toponderhandelaars waarmee je iedere onderhandeling wint George van Houtem
    4.2
  4. The Gold Standard: Giving Your Customers What They Didn't Know They Wanted Colin Cowie
    3.7
  5. Angel Investing: Insider Secrets to Wealth Creation Sanjay Kulkarni
    3.5
  6. Sales Beter de Baas: Meer klanten en meer omzet met een verbeterde salesstrategie Edwin de Haas
    3.9
  7. De weg van het luisteren: De kunst van creatieve aandacht Julia Cameron
    3.9
  8. Stil: de kracht van introvert zijn in een wereld die niet ophoudt met kletsen Susan Cain
    4
  9. The Trusted Advisor: 20th Anniversary Edition Charles H. Green
    3.8
  10. The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business Chris Helder
    4
  11. Choose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes
    3
  12. The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Susan McPherson
    5
  13. Let the Cash Flow: A practical guide to getting paid on time by your customers Mark Laudi
    4
  14. Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit Jeff Shore
    4
  15. Als ik luister: Persoonlijke reflecties over de complexiteit en diversiteit van ons bestaan Irene Zwaan
    4.6
  16. What to Ask: How to Learn What Customers Need but Don't Tell You Andrea Olson
    4.5
  17. Gezag: De wetenschap van macht, gezag en leiderschap Mark van Vugt
    4.4
  18. The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose Steve Curtin
  19. The Frictionless Organization: Deliver Great Customer Experiences with Less Effort Bill Price
    3.5
  20. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
    3.9
  21. The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Noah Fleming
    5
  22. The Automatic Customer: Creating a Subscription Business in Any Industry John Warrillow
    4.2
  23. Customer CEO: How to Profit from the Power of Your Customers Chuck Wall
    2.8
  24. Supercharged Goal Setting: A No-Nonsense Approach to Making Your Dreams a Reality Warren Greshes
    4.7
  25. Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers Bridget Brennan
    3
  26. Nincompoopery: Why Your Customers Hate You and How to Fix It: Why Your Customers Hate You--and How to Fix It John R. Brandt
    5
  27. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
    4
  28. The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Peter Fader
    3.7
  29. Sell!: The Way Your Customers Want to Buy Dale Carnegie & Associates
    4.1
  30. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
    4.7
  31. The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional Cate Schreck
  32. Business Relationship Management Robbie Wheeler
    5
  33. It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue Andrew Sobel
    4
  34. Sales vanuit je Hart: Hoe je echt van betekenis bent, voor de klant en voor jezelf Richard van Kray
    4.3