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Financial Times

Whether you’re the boss, the deputy or on your way up, we’re shaking up the way the world works. This is the podcast about doing work differently. Join host Isabel Berwick every Wednesday for expert analysis and watercooler chat about ahead-of-the-curve workplace trends, the big ideas shaping work today - and the old habits we need to leave behind. Brought to you by the Financial Times.
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Working It

After more than three years, and 153 episodes, this is the final Working It podcast. Isabel Berwick gathers three colleagues (and friends) to discuss what they’ve learned about the world of work since the show first launched. So please, if you will, join Isabel, Andrew Hill, Emma Jacobs and Anjli Raval in the kitchen for a slice of ‘Working It’ cake, and a heartfelt goodbye to the podcast.

Subscribe to the Working It newsletter here.

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Finale: How work has changed since we started this show

Running a business is rewarding in plenty of ways – not least in terms of salary. But it can also be extremely lonely. Having friends at work becomes complicated (or even impossible), and you can’t be sure if people like you, or if they’re just saying what they think you want to hear. If you’re the boss, how can you learn to live with those downsides? To find out, Isabel Berwick speaks to Allan Barton (former MD of the waste disposal firm Shanks), and Tiffany Gaskell, co-CEO at the coaching consultancy Performance Consultants International.

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Lonely bosses seek opportunity in a crisis of disconnection

It feels lonelier at the top with everyone working from home

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Why being a CEO is so lonely (and how to fix that)

What can we learn about the way we speak by analysing thousands of everyday conversations? That’s a question that fascinates Alison Wood Brooks. Alison, an associate professor at Harvard Business School, and author of the forthcoming book, Talk: The Science of Conversation and the Art of Being Ourselves joins Isabel Berwick to discuss her research. She explains how to plan a conversation even when you don’t know who you’ll be speaking to, how we misunderstand apologies, and why there’s no such thing as too many questions.

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What we talk about when we talk about the office

The difficult work conversation AI helped me with

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

The science of better workplace conversations

When you’re a leader, colleagues look for hidden meanings in everything you do. That can make gentle suggestions sound infuriating – and amplify the effect of even off-hand compliments. So how can a leader make sure their words and actions are understood as intended? To find out, Isabel Berwick speaks to Adam Galinsky, a professor at Columbia Business School, and author of the forthcoming book ‘Inspire: The Universal Path for Leading Yourself and Others.’ Adam has asked tens of thousands of people about what makes a leader inspiring or infuriating. In this episode, he explains the perils of the ‘leadership amplification effect,’, how to praise colleagues judiciously, and why you should never tell someone to ‘drop by your office’.

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A Musk or a Ma: which type of manager are you?

How common are bad bosses?

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Why are some bosses infuriating (and others inspiring)?

This week's episode of Working It – the last of the year – is a repeat of one of our favourite episodes. It features a masterclass in chit-chat from Matt Abrahams, a lecturer in communications at Stanford University, podcast host, and author of the since published book Think Faster, Talk Smarter. Good conversation is an essential tool of self-promotion in the office. So what do we make of Matt’s advice here at the FT office? Host Isabel Berwick gets the views of award-winning FT columnist Pilita Clark and Stephen Bush, who writes the FT’s daily Inside Politics newsletter.

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Top ways to be a super schmoozer

Big Tech is doing small talk no favours

Work etiquette: How to make small talk at a diplomatic function

FT subscriber? Sign up for the weekly Working It newsletter with one click here. We cover all things workplace and management — plus exclusive reporting on trends, tips and what’s coming next. 

Presented by Isabel Berwick. Produced by Laurence Knight and Audrey Tinline. The executive producer is Manuela Saragosa and the sound engineer is Simon Panayi.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Best of: How to master the art of schmoozing

You thought you were getting that big promotion – but you missed out. What are your next steps? Isabel Berwick speaks to Sarah Ellis (co-founder of careers consultancy Amazing If) and FT Management Editor Anjli Raval to find out. They discuss how to keep your emotions in check after suffering professional rejection, who you should turn to for advice, and why ‘squiggly’ careers are more popular than ever.

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What can I do if I hit a career plateau?

‘The flattening’: tech sector calls time on middle managers

A big internal move

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

How to get ahead (without getting promoted)

It's the work Christmas party season: you're out of the office, and the alcohol is flowing. How can you make sure you don't embarrass yourself (or derail your career)? And how can you bounce back if you do go wrong? Isabel Berwick speaks to FT columnist and veteran party-goer Stephen Bush, author and comedian Viv Groskop and party-shy FT columnist Emma Jacobs to find out. Warning: contains drunken secret Santas, dancefloor embarrassment and toe-curling apologies.

Got a Christmas party nightmare you’d like Isabel and Jonathan to help you with? Submit it here: https://telbee.io/channel/ygf7_gly04xgtckcb0g56a/ or to isabel.berwick@ft.com

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Workers and bosses opt for Christmas payments over parties

The office grinch may have a point — it’s not fun if it’s forced

Credits:

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Best of: How to survive the office Christmas party

Many middle-aged women leave the workforce with plenty left to give. What can managers do to stop that from happening? Isabel Berwick speaks to Lucy Standing, founder of Brave Starts, a not-for-profit that helps older workers realise their potential. Isabel and Lucy are joined by writer and comedian Viv Groskop, who coaches and consults widely in the corporate world. Together, they discuss how women can ask the right questions about company culture, the factors you can’t fight at work, and why the last thing older workers want is another training course.

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The perils of overlooking women of a certain age

Too many women excel at their jobs but are ignored for top roles

Advice to older workers: don’t be the office curmudgeon

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

How can middle-aged women get the most out of work?

Most successful people will tell you that hard work and talent can get you where you want to go. Fewer of them will admit that luck is at least as important. Some of us are born into luckier circumstances than others; but we can all do more to make our own luck, and be ready to capitalise on it when the opportunity arises. In this episode, Isabel Berwick speaks to Tomas Chamorro-Premuzic, professor of business psychology at UCL and Columbia, chief innovation officer of ManpowerGroup, and author of books including ‘The Talent Delusion’ and ‘Why Do So Many Incompetent Men Become Leaders?’ Along with FT work and careers writer Emma Jacobs, they discuss why luck is a taboo subject, how it helps the wrong people thrive, and what managers can do to level the playing field.

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Why it’s often luck, not talent, that takes us to the top

The rich have advantages that money cannot buy

The untold career value of a little bit of luck at the outset

FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Luck makes careers. Here’s how to get more of it.

The UK has a well-known problem with long-term sickness in the workforce – but it’s not alone. In several wealthy countries, the number of young people turning to disability benefits has risen. Why is that? What can managers do about it? And just how much could helping people back to work boost productivity? To find out, host Isabel Berwick speaks to John Burn-Murdoch, the FT’s chief data reporter, as well as Camilla Cavendish, FT contributing editor and columnist.

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Out of work and unwell: the worrying rise of young people on benefits

How companies can deal with in-work sickness

Sickness and work is a disaster that must be fixed

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

How to get the long-term sick back to work

Many managers hate giving feedback just as much as employees hate receiving it. So how can we give our colleagues pointers without upsetting them? Isabel speaks to Joe Hirsch, who helps CEOs and corporate clients design better feedback, to find out why a spirit of partnership is key to making the process more fluent. Later, she speaks to Kim Scott, a former Google and Apple executive, and author of ‘Radical Candor,’ one of the most influential business books of recent years. Kim explains why honest, straightforward feedback is so important – especially when issues of race and gender are involved.

Want to get in touch? Write to Isabel at isabel.berwick@ft.com

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Positive feedback: the science of criticism that actually works

Tesla’s Technoking gives lessons on performance reviews

The painful truth about feedback at work

FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters

Credits:

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

How to give honest feedback (even when it’s difficult)

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