Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary3,83 6 5 Scritto da: Steve Curtin Letto da: Sean Pratt
Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed.
With real-world stories and more than 200 examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary!
Più informazioniEditore: Gildan Media
Durata: 6H 29Min