Snipers, Steamrollers, and Chronic Complainers

Conflict is inevitable. Having it disrupt productivity and harm relationships is not. In this revealing audio program you will discover: Why most conflict management strategies don't work and what to do about it; The #1 reason difficult people are difficult; The common roots of conflict; How to get the most from difficult people; Communication tools to diffuse anger and calm people down; How to stay calm, cool and collected even when others are not; Plus much more!

© 2020 Made for Success (Audiolibro): 9781641461559

Fecha de lanzamiento

Audiolibro: 5 de febrero de 2020