Catie Snow Bailard

“Playing into the hands of neither the cyber-optimists nor the cyber-pessimists . . . this book makes a major contribution to our understanding.” —Talia Stroud, author of Niche News: The Politics of News Choice

The beauty of democracy is not only that citizens can vote a candidate into office but that they can also vote one out. As digital media has grown omnipresent, it becomes more important for political scientists and communication scholars to understand its influence on all aspects of the political process, from campaigning to governance. Catie Snow Bailard argues that the Internet—by altering the quantity and range of information available to citizens—directly influences the ability of individuals to evaluate government performance. It also affects public satisfaction with the quality of available democratic practices and helps motivate political activity and organization.

Bailard originates two theories for democratization specialists to consider—mirror-holding and window-opening—which she tests using data collected from dozens of countries and two randomized field experiments. Mirror-holding explores how accessing the Internet allows citizens to see a more detailed and nuanced view of their own government’s performance. Window-opening, however, enables those same citizens to glimpse how other governments perform, particularly in comparison to their own.

This book offers a robust empirical foundation for testing the Internet’s effects on democratic attitudes—and reminds us that access to information does not necessarily ensure that democracy will automatically flourish.

“An outstanding book on democracy and the Internet…highly original.” —Choice

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