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The Hidden Leader - Scott K. Edinger, Laurie Sain

The Hidden Leader

The Hidden Leader

4,5 2 5 Autor: Scott K. Edinger, Laurie Sain Czyta: Walter Dixon
Audiobook.
Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees"...these are "hidden leaders"...and they are critical to an organization's long-term success. Managers today need to make the most of all their resources - and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who: demonstrate integrity; lead through authentic relationships; focus on results; work from clear customer purpose; and, fulfill the value promise of the company. Supported by real-world examples of hidden leaders in action - and QR codes readers can scan for instant access to online assessments - the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.
Język: Angielski Kategoria: Biznes i ekonomia Tłumaczenie:

Wydawca: Ascent Audio
Data wydania: 2015-06-01
Czas trwania: 5H 49M
ISBN: 9781469093840
Recenzje

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