I'll Be Back: How To Get Customers To Come Back Again & AgainShep Hyken
Shep Hyken
- Format
Books by Shep Hyken
- The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer EvangelistsShep Hyken
- The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce LoyaltyShep Hyken
- Be a Star with Your Customers and Keep Them Forever: Moments of Magic®Shep Hyken
- Hábitos magnéticos: 7 hábitos para crear una experiencia de servicio excepcionalShep Hyken
