Мертвое озеро. Том II Николай Некрасов
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Офигенно! Правила вау-сервиса, как это сделали мировые лидеры
- By
- With:
- Publisher
- Series
1 of 6
- Duration
- 5H 53min
- Language
- Russian
- Format
- Category
Non-Fiction
Как удержать клиента и настроить его на совершение дополнительных покупок? Секрет кроется в грамотном сервисе! Чтобы стать лидером на рынке, необходимо понимать людей, которых интересуют ваши услуги. Автор книги Анета Коробкина является сертифицированным коучем (ICC) и спикером КА World в сфере гостеприимства. С помощью этой книги вы не только познакомитесь с примерами ее работы в международных сетях Hyatt Hotels, Corinthia Hotels и Radisson Hotel Group, но и научитесь применять лучшие рекомендации на практике. Анета убеждена: ориентированность на клиентский сервис – это впечатления на пять звезд!
© 2025 Бомбора (Audiobook): 9785041424466
Release date
Audiobook: 21 January 2025
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