Ditch The Pitch: The Art of Improvised Persuasion Steve Yastrow
Listen and read
Step into an infinite world of stories
- Read and listen as much as you want
- Over 950 000 titles
- Exclusive titles + Storytel Originals
- Easy to cancel anytime
The Simple Truths of Service: Inspired by Johnny the Bagger
- By
- With:
- Publisher
- 20 Ratings
4.6
- Duration
- 0H 38min
- Language
- English
- Format
- Category
Economy & Business
If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store
© 2013 Ascent Audio (Audiobook): 9781469026701
Release date
Audiobook: 6 August 2013
Others also enjoyed ...
- The Changemaker Mindset: Why Every Change on the Outside Starts with an Inner Transformation Ilja Grzeskowitz
- In search of the Obvious: The Antidote for Today's Marketing Mess Jack Trout
- Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them Holly Weeks
- Promote Yourself: The New Rules for Career Success Dan Schawbel
- The Science of Dream Teams: How Talent Optimization Can Drive Engagement, Productivity, and Happiness Mike Zani
- Burn The Business Plan: What Great Entrepreneurs Really Do Carl J. Schramm
- Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change Joseph Grenny
- Refire! Don't Retire: Make the Rest of Your Life the Best of Your Life Ken Blanchard
- Strategic Connections: The New Face of Networking in a Collaborative World Andre Alphonso
- The Generosity Factor: Discover the Joy of Giving Your Time, Talent, and Treasure Ken Blanchard
- Think Smarter: Critical Thinking to Improve Problem-Solving and Decision-Making Skills Michael Kallet
- The Art of Being Indispensable at Work: Win Influence, Beat Overcommitment, and Get the Right Things Done Bruce Tulgan
- From Conflict to Courage: How to Stop Avoiding and Start Leading Marlene Chism
- Magnetic: The Art of Attracting Business Joe Calloway
- The Human Brand Susan T. Fiske
- The Courage Playbook: Five Steps to Overcome Your Fears and Become Your Best Self Gus Lee
- Provoke: How Leaders Shape the Future by Overcoming Fatal Human Flaws Steven Goldbach
- Lead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire Paul Smith
- The Harder You Work, the Luckier You Get: An Entrepreneur's Memoir Joe Ricketts
- Leading with Character: 10 Minutes a Day to a Brilliant Legacy Jim Loehr
- Go Team!: Take Your Team to the Next Level 3 Steps to Great Results: Take Your Team to the Next Level 3 Steps to Great Results Ken Blanchard
- A Crowdfunder’s Strategy Guide: Build a Better Business by Building Community Jamey Stegmaier
- Shaping the Game: The New Leader's Guide to Effective Negotiating Michael D. Watkins
- Choose Possibility: How to Master Risk and Thrive Sukhinder Singh Cassidy
- The Unstoppable Startup: Mastering Israel's Secret Rules of Chutzpah Uri Adoni
- The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World Marty Linsky
- Noise: Living and Leading When Nobody Can Focus Joseph McCormack
- The Little Black Book of Decision Making: Making Complex Decisions with Confidence in a Fast-Moving World Michael Nicholas
- Questions Are the Answer: A Breakthrough Approach to Your Most Vexing Problems at Work and in Life Hal Gregersen
- The 3 Keys to Empowerment: Release the Power Within People for Astonishing Results Ken Blanchard
- Profit from the Source: Transforming Your Business by Putting Suppliers at the Core Alenka Triplat
- LEAN: Ultimate Collection: Lean Startup, Lean Analytics, Lean Enterprise, Kaizen, Six Sigma, Agile Project Management, Kanban, Scrum Jason Bennett, Jennifer Bowen
- Trust Works!: Four Keys to Building Lasting Relationships Ken Blanchard
- Win Every Day: Proven Practices for Extraordinary Results Mark Miller
- Masterful Leadership: Leading Like Jesus Ken Blanchard
- The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Noah Fleming
- Collaboration Begins with You: Be a Silo Buster Ken Blanchard
- People Over Profit: Break the System, Live with Purpose, Be More Successful Dale Partridge
- Working Together: Why Great Partnerships Succeed Michael D. Eisner
- Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions Andy Paul
- The Year in Tech, 2024: The Insights You Need from Harvard Business Review Harvard Business Review
- Entrepreneurial Leap, Updated and Expanded Edition: A Real-World Guide to Discovering What It Takes to Be an Entrepreneur and How You Can Build the Business of Your Dreams Gino Wickman
- Who Do You Want Your Customers to Become Michael Schrage
- The Creator's Code: The Six Essential Skills of Extraordinary Entrepreneurs Amy Wilkinson
- Effective Email: Concise, Clear Writing to Advance Your Business Needs Natasha Terk
- The Sandler Rules: Forty-Nine Timeless Selling Principles... and How to Apply Them David Mattson
- The Art of Social Selling: Finding and Engaging Customers on Twitter, Facebook, LinkedIn, and Other Social Networks Shannon Belew
- HBR's 10 Must Reads 2022: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss): The Definitive Management Ideas of the Year from Harvard Business Review Morten T. Hansen
- Duct Tape Selling: Think Like a Marketer – Sell Like a Superstar: Think Like a Marketer - Sell Like a Superstar John Jantsch
- Dream Big: Know What You Want, Why You Want It, and What You’re Going to Do About It Bob Goff
- Hybrid Workplace: The Insights You Need from Harvard Business Review Harvard Business Review
- Hello, My Name Is Awesome: How to Create Brand Names That Stick Alexandra Watkins
- The 3 Gaps: Are You Making a Difference? Hyrum W. Smith
- Selling Boldly: Applying the New Science of Positive Psychology to Dramatically Increase Your Confidence, Happiness, and Sales Alex Goldfayn
- Lead Like Jesus Revisited: Lessons from the Greatest Leadership Role Model of All Time Ken Blanchard
- The Disciplined Leader: Keeping the Focus on What Really Matters John Manning
- 212° Leadership: The 10 Rules for Highly Effective Leadership Mac Anderson
- Credibility: How Leaders Gain and Lose It, Why People Demand It Barry Z. Posner
- Leading with Strategic Thinking: Four Ways Effective Leaders Gain Insight, Drive Change, and Get Results B. Keith Simerson
- The Live Enterprise: Create a Continuously Evolving and Learning Organization Jeff Kavanaugh
- It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue Andrew Sobel
- The Entrepreneur's Playbook: More than 100 Proven Strategies, Tips, and Techniques to Build a Radically Successful Business Leonard C. Green
- Do More Faster: TechStars Lessons to Accelerate Your Startup 2nd Edition Brad Feld
- The Art of Judgment: 10 Steps to Becoming a More Effective Decision-Maker John Adair
- The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Douglas R. Conant
- The Secret: What Great Leaders Know – and Do: What Great Leaders Know--and Do Ken Blanchard
- The Little Black Book of Innovation: How It Works, How to Do It Scott D. Anthony
- 75 Ways for Managers to Hire, Develop, and Keep Great Employees Paul Falcone
- We: How to Increase Performance and Profits Through Full Engagement Kevin Kruse
- Selling through Tough Times: Grow Your Profits and Mental Resilience through any Downturn Paul Reilly
- Trusted Leader: 8 Pillars That Drive Results David Horsager
- Build It: The Rebel Playbook for World-Class Employee Engagement Debra Corey
- Brand, Meet Story: How to Create Engaging Content to Win Business and Influence Your Audience Heather Pemberton Levy
- The Art of Principled Entrepreneurship: Creating Enduring Value Andreas Widmer
- Taking People With You: The Only Way to Make Big Things Happen David Novak
- Win from Within: Build Organizational Culture for Competitive Advantage James Heskett
- Make Your Idea Matter: Stand Out with a Better Story Bernadette Jiwa
- The Strategy Book: How to think and act strategically to deliver outstanding results, 3rd Edition Max Mckeown
- Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
- It's Not Always Right to Be Right: And Other Hard-won Leadership Lessons Hamish Thomson
- High-Impact Human Capital Strategy: Addressing the 12 Major Challenges Today's Organizations Face Jack Phillips
- The Consultant's Quick Start Guide: An Action Plan for Your First Year in Business Elaine Biech
- Shifting the Balance: How Top Organizations Beat the Competition by Combining Intuition with Data Mark Schrutt
- Voice Power: Using Your Voice to Captivate, Persuade, and Command Attention Renee Grant-Williams
- Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life Jeff Henderson
- Stop Guessing: The 9 Behaviors of Great Problem Solvers Nat Greene
- Elite Sales Strategies: A Guide to Being One-Up, Creating Value, and Becoming Truly Consultative Anthony Iannarino
- World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories David Meerman Scott
- Can I Have Your Attention?: Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace Curt Steinhorst
- Talent Magnet: How to Attract and Keep the Best People Mark Miller
- Worthless, Impossible, and Stupid: How Contrarian Entrepreneurs Create and Capture Extraordinary Value Daniel Isenberg
- Succeeding as a First-Time Parent Harvard Business Review
- You Can't Know It All: Leading in the Age of Deep Expertise Wanda T. Wallace
- The Tenant Freida McFadden
3.9 - Harry Potter and the Philosopher's Stone J.K. Rowling4.7
- The Hunger Games Suzanne Collins4.7
- Quicksilver: The Fae & Alchemy Series, Book 1 Callie Hart4.4
- 弟弟不要怕 小邝5
- The Ex Freida McFadden3.8
- Shield of Sparrows Devney Perry4.5
- From Blood and Ash (1 of 2) [Dramatized Adaptation]: Blood and Ash 1 Jennifer L. Armentrout4.3
- The Housemaid: An absolutely addictive psychological thriller with a jaw-dropping twist Freida McFadden4.2
- Twisted Love Ana Huang3.7
- HOW TO WIN FRIENDS & INFLUENCE PEOPLE Dale Carnegie4.3
- Never Lie Freida McFadden3.9
- Pachinko Min Jin Lee4.3
- Savage Bonds J Bree4.3
- Ikigai: The Japanese Secret Philosophy for a Happy Healthy Long Life With Joy and Purpose Every Day Marie Xue4.2
Features:
Over 950 000 titles
Kids Mode (child safe environment)
Download books for offline access
Cancel anytime
Most popular
Unlimited
For those who want to listen and read without limits.
3 days for free
1 account
Unlimited Access
Unlimited listening
Cancel anytime
Unlimited Bi-yearly
For those who want to listen and read without limits.
14 days for free
Save 11%
1 account
Unlimited Access
Unlimited listening
Cancel anytime
Unlimited Yearly
For those who want to listen and read without limits.
14 days for free
Save 24%
1 account
Unlimited Access
Unlimited listening
Cancel anytime
Family
For those who want to share stories with family and friends.
2-3 accounts
Unlimited Access
Unlimited listening
Cancel anytime
2 accounts
S$14.90 /monthLanguage and region
English
Singapore
