Парень с соседней могилы Катарина Масетти
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Тише! Говорит клиент: Как глубинные интервью помогают решать задачи бизнеса
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- Publisher
- 2 Ratings
4.5
- Language
- Russian
- Format
- Category
Economy & Business
Олег Чулыгин знает о глубинном интервью все: за последние 20 лет с помощью этой методики он выполнил около 270 бизнес-заказов и поговорил с 10 000 человек. В своей книге он делится рецептом, как слушать, чтобы вам говорили то, что вам нужно. Вы узнаете, как расположить к себе собеседника, чтобы он был предельно откровенен и искренен с вами. Познакомитесь с принципами и примерами, как распознать фальшь. Эта книга о выстраивании глубинной коммуникации с клиентом. Вы научитесь максимально узнавать потребителей, увидите мир их глазами, услышите их.
© 2021 Alpina PRO (Ebook): 9785907470644
Release date
Ebook: 5 October 2021
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