IRB Media

Please note: This is a companion version & not the original book. 

#1 User experience is the process of measuring and understanding the user’s reaction to your product. It is different from other fields, and people find their way to it through a variety of pathways.

#2 The term user experience is a general term that describes not only a professional practice, but also a resulting outcome. To be a user experience designer means to practice a set of methods and techniques for researching what users want and need, and to design products and services for them.

#3 The user experience is the overall effect created by the interactions and perceptions that someone has when using a product or service. It is a fancy term for what people often describe with words like love or hate.

#4 User experience is the process of understanding users and their needs, and designing their interactions with a product from moment to moment. It is common to see people mixing and matching these terms into nonstandard titles like user experience architect.

Summary of Leah Buley's The User Experience Team of One

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