Intelligent Automation for Media Surveillance and Customer Service Workflows - with Paul Tepper and Tina Chace of WorkFusion

Intelligent Automation for Media Surveillance and Customer Service Workflows - with Paul Tepper and Tina Chace of WorkFusion

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Episode
99 of 178
Duration
22min
Language
English
Format
Category
Economy & Business

Today's guests are WorkFusion VP, Head of AI Paul Tepper, and VP of Product Management Tina Chace. WorkFusion is a software company with over $340 million in funding that blends RPA and AI – a process often called intelligent automation – to help businesses digitize their operations. Paul and Tina return to the platform to discuss the applicability of intelligent automation in financial service-driven use cases from media surveillance and customer experience. Together with Emerj Senior Editor Matthew DeMello, they examine how cutting-edge capabilities in these spaces are refocusing business problems around topics and how they're discussed both outside and inside the organization. This episode is sponsored by WorkFusion. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.


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