Uber, and how to fix things when trust is broken | Fixable

0 Ratings
0
Episode
105 of 218
Duration
35min
Language
English
Format
Category
Non-fiction

This is an episode of Fixable, another podcast from the TED Audio Collective. This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they explain the three pillars of trust — authenticity, empathy and logic — and actionable solutions to strengthen each leg when they’re on shaky ground.

Want to help shape TED’s shows going forward? Fill out our survey!

Become a TED Member today at ted.com/join

Learn more about TED Next at ted.com/futureyou

Hosted on Acast. See acast.com/privacy for more information.


Listen and read

Step into an infinite world of stories

  • Read and listen as much as you want
  • Over 1 million titles
  • Exclusive titles + Storytel Originals
  • 14 days free trial, then €9.99/month
  • Easy to cancel anytime
Try for free
Details page - Device banner - 894x1036

Other podcasts you might like ...