Moment 5 - Ben Francis On How To Respond When Things Go Wrong

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Episode
84 of 690
Duration
6min
Language
English
Format
Category
Economy & Business

In these ‘Moment’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes of The Diary Of A CEO. In this episode I look back on a conversation I had back in 2017 with the Founder of Gymshark, Ben Francis. Together we look into how Ben’s resilience and composure under pressure has helped make Gymshark one of the biggest sportswear brands in the UK, and the insane story of when Ben wrote 1000s of handwritten letters to customers in order to uphold customer satisfaction. Ben: https://www.instagram.com/benfrancis/ https://twitter.com/benfrancis1992 Learn more about your ad choices. Visit megaphone.fm/adchoices


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