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Shane Parrish

Deep conversations with the best founders and business leaders that go beyond the usual advice to uncover the timeless principles that drive success.

Master the best of what other people have already figured out. 

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The Knowledge Project with Shane Parrish

The incredible story of Jim Clayton and the counterintuitive strategies he used to build Clayton Homes into a juggernaut. 

When the bank forced him into bankruptcy at 27, they literally seized everything, including his accountant’s calculator.

He started over and rebuilt following an unconventional playbook. He refused bad loans, vertically integrated everything, and played relentless offense during downturns.

While the home industry collapsed in the 1970s, 1990s, and 2000s, Clayton stayed disciplined. Competitors chased growth with loose credit and failed. He survived every downturn and bought their pieces.

When Warren Buffett read his autobiography, he called days later and paid $1.7 billion in cash.

The lesson: discipline beats hype, vertical integration beats vulnerability, and recessions are buying opportunities.

It’s time to listen and learn.

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Some of the lessons in this episode:

1. If you have to swallow a frog, don’t look at it too long.

2. Choose not to participate in recessions.

3. Don’t fight the flow.

4. The best legal department is happy customers.

5. Turn your adversary into an advisor.

6. Bad loans are a virus.

7. There is profit in precision.

8. Own the ecosystem.

9. When you’re lost, trust your instruments.

10. Plant seeds, don’t chase the toy.

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This episode was made possible by:

Basecamp: https://basecamp.com/knowledgeproject

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Jim Clayton: Turning Competitors’ Mistakes Into $1.7B [Outliers]

Warren Buffett called Tracy Britt Cool his “fireman” due to her reputation at Berkshire Hathaway for turning around struggling businesses. 

Today, Britt Cool is the co-founder of Kanbrick, where she applies her knowledge to the middle market. 

In this episode, you’ll learn how she went from writing a cold letter to Buffett to being sent in to fix struggling Berkshire subsidiaries, how to evaluate real business performance, and how incentives, culture, and structure line up to create lasting success.

* Learn more and get my 31 highlights from this conversation at: https://fs.blog/knowledge-project-podcast/tracy-britt-cool/

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Approximate Chapters

00:00 Intro, recent reading, and family life

03:04 Alan Mulally's Turnaround at Ford

04:22 If you're not having fun 4 days out of 5, it's time to move on

05:03 The Pampered Chef Turnaround

07:06 Value Creation is Changing from Investing to Operating

08:38 Why Companies Fail to Adapt

09:23 Upbringing, education, and early career outreach

10:09 Lessons from the Farm

15:48 Writing Letters to CEOs

16:57 Lessons from Warren Buffett

18:25 Ad Break

20:57 Buying Companies at Kanbrick

22:38 The 3 Components of Long-Term Thinking

25:11 Avoiding the Complexity Trap

26:23 Turning Around a Declining Business

28:03 Attracting Talent to a Declining Business

30:29 Matching Structure to Time Horizon

32:00 Growing Margins

33:25 The Process: What to Focus on When Operating a Business

35:10 The Three Buckets of Putting People First

37:00 How to Evaluate Talent

40:16 Avoid These People At All Costs

42:23 Sourcing Deals

43:56 The Five Lenses to Evaluate a Business like Warren Buffett

45:14 How to Evaluate a Moat

49:29 How Quantitative Analysis Misleads

50:25 A Detailed Look at Return on Invested Capital

53:18 What Makes an Attractive Market

54:33 Finding High-Potential Businesses

57:00 The Post Close Playbook

1:02:03 Repeatable Business Systems

1:04:06 Why Copying What Works is Hard

1:06:01 Mistakes in the Past 5 Years

1:10:13 Debt and Leverage

1:12:20 3 Ways to Think about AI

1:15:13 What Most People Get Wrong When Hiring

1:21:12 Businesses to Avoid

1:22:35 What Not to Do

1:24:31 Public vs. Private Company Boards

1:27:04 How Warren Buffett Taught Katharine Graham Business

1:29:28 Each Hire is a Million Dollar Decision

1:31:02 Evaluating Integrity

1:32:36 The One Word That Changes Everything & Keeps People Honest

1:35:52 Principles & Lessons from Business History

1:36:59 Inflation

1:38:46 Quarterly Reporting

1:40:22 Public Company Heroes

1:41:41 Companies & Political Opinions

1:42:46 What is Success for you?

-----

About Tracy

Tracy Britt Cool is the co-founder of Kanbrick and former CEO of Pampered Chef. At Berkshire Hathaway, she worked directly with Warren Buffett as his financial assistant.

-----

This Episode Made Possible By:

Shopify: https://shopify.com/knowledgeproject

reMarkable: https://www.reMarkable.com

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Tracy Britt Cool: Building Great Businesses

Hetty Green was the richest woman you've never heard of.

In the late 1800s, she built a fortune worth billions today in a world designed to stop her. Women couldn't vote, couldn't own property in most states, and were banned from the New York Stock Exchange floor entirely.

She was a force that couldn't be stopped. She bought entire towns, crushed railroad barons, and became the lender of last resort during financial panics. Her strategies still work today.

This is the story of how an unwanted daughter became "The Witch of Wall Street," and a playbook for building lasting wealth and independence.

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Some of the lessons in this episode: 

 “I buy when things are low and nobody wants them. I keep them until they go up and people are crazy to get them.”

 Position beats prediction. Always keep cash reserves.

 “If you can manage your brain, you can manage your fortune.”

 “Before deciding on an investment, seek out every kind of information about it.”

 The skills to get rich and the skills to stay rich are not the same.

 “In business generally, don’t close a bargain until you have reflected on it overnight.”

 Only invest when downside risk is low and upside is high.

 Self-reliance is the ultimate competitive advantage.

 Everyone looks smart when they’re in a good position, and even the smartest person looks like a fool in a bad one.

 Panics are temporary. Value is permanent.

 Have a detective’s eye. Uncover what others miss or ignore.

 “I go my own way, take no partners, risk nobody else’s fortune.”

 “Never owe anyone anything. Not even a kindness.”

 Mix extreme patience with extreme decisiveness.

 Never bet against America.

 “Watch your pennies and the dollars will take care of themselves.”

 Move in silence. Keep your positions private.

 Never take advantage of people, even when you could.

 “When you try to do too much, you never get anywhere. Focus.”

 Stay connected to reality. Frugality keeps you grounded.

 “When it comes to spending your life, there have to be some things neglected. If you try to do too much, you can never get anywhere.”

 “My work is my amusement.”

 “Property is a trust to be enlarged for future generations.”

 Live by your own rules, not society’s expectations.

 Be fair in all things. Your conscience will haunt you otherwise.

 “Don’t kick a man when he’s down.”

 “Seek elegance rather than luxury, refinement rather than fashion.”

 “When I see a good thing going cheap because nobody wants it, I buy a lot of it and tuck it away.”

 From her favorite poem: “To live content with small means; To seek elegance rather than luxury, And refinement rather than fashion; To be worthy, not respectable, and wealthy, not rich.”

Learn more at https://fs.blog/knowledge-project-podcast/outliers-hetty-green/

------

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This episode is for informational purposes only.
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Hetty Green: The Witch of Wall Street [Outliers]

My guest this week is Barry Diller, one of America's most successful businessmen. At 83, he chose to publish a deeply personal book and open up about his successes and failures.

With surprising candor he details the rules he's lived by: trust first, confront directly, and make the call when the clock starts. In our conversation, he shares why success teaches you nothing, why failure is essential, and why instinct still beats algorithms in a data-obsessed world.

This episode is filled with Hollywood lore and business acumen. 

-----

About Barry: He is the Chairman and Senior Executive of IAC, and is best known for founding the Fox Broadcasting Company with Rupert Murdoch and leading Paramount Pictures. Over his career, he has reshaped television, film, and online media.

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Approximate Timestamps:

(00:00) Intro 

(01:48) Vulnerability and Writing 'Who Knew' 

(05:20) Lack Of Confidence & Fake It Until You Make It 

(17:58) Changes In The Entertainment Industry 

(22:35) Instinct Vs Data 

(27:17) AI's Impact on the Entertainment and Travel Industry 

(42:35) One Dumb Step At A Time 

(52:39) Accountability During Conflict 

(55:06) Public Broadcasting Regulation And Fair Reporting 

(58:04) What Is Success For You 

-----

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MINT MOBILE: If you’re still overpaying for wireless, it’s time to say yes to saying no. At Mint Mobile, their favorite word is no: no contracts, no monthly bills, no overages, no hidden fees, no B.S. Go to mintmobile.com/knowledgeproject

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Barry Diller: Building IAC

Ed Stack built Dick’s Sporting Goods from a struggling family store into an empire of more than 800 stores and billions in sales. 

Along the way he nearly lost everything. Multiple times. This episode is the story of what he did, how he did it, and the lessons you can learn.

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Some of the things you'll learn in this episode:

 Never rely on the kindness of strangers.

 Your name is your biggest asset.

 The person who talks the least is usually the decision maker.

 Sometimes the most profitable decision on a spreadsheet is the worst decision for a business.

 Good businesses don’t need debt and bad ones can’t handle it.

 When the data and the anecdotes differ, you’re measuring the wrong thing.

 Trust isn’t earned in the easy times; it’s earned in the fire.

 People are rarely buying just your product.

 Give the underdog a chance. They want it more.

 Not knowing what you’re doing can be an asset.

 All money comes with strings.

 Your competition always has something to teach you.

 Always bet on yourself.

 Learn from mistakes, but don’t over-learn them.

 “The moment a business stops evolving, the moment its leaders sit back and think, ‘Everything’s good,’ that’s when it starts to fail.”

 Problems are opportunities to add value.

 Play the game to win.

 Become someone people want to help.

 Investment bankers are not your friends.

 Manically focus on the numbers.

 The recipe is boldness mixed with caution.

 What you get out of anything is directly proportional to what you put in.

 The spreadsheet is not the customer.

 Arguing teaches you how to think.

 If you go into a deal with a win-win mindset, it almost always works out.

 Clever excuses don’t make anything better.

 Every business is someone’s irrational dedication.

 The most important element of success is perseverance.

 Always let people keep their dignity.

 The cost of making others happy is losing yourself.

 Do right for the company. Do right for society. You can’t prosper unless the community around you prospers.

 Believing in someone before they believe in themselves changes everything.

Learn more at: https://fs.blog/knowledge-project-podcast/outliers-ed-stack/

-----

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Newsletter: The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Ed Stack: Lessons from Dick’s Sporting Goods [Outliers]

Lulu Cheng Meservey is one of the sharpest minds in communications and strategy. She has helped some of the best leaders through their hardest moments.

We talk about why trust and conviction are contagious, how to win attention in a noisy world, and how to handle attacks without losing ground.
-----
About Lulu:
Having been CCO and EVP of Corporate Affairs at Activision Blizzard and VP of Comms at Substack, she is now the creator of Rostra, the only advisory firm focused on founder-led comms.
-----

Approximate Timestamps:

(00:00) Introduction 

(08:34) The Importance Of The Hook 

(14:35) Why Do Governments And Large Corporations Communicate So Poorly? 

(21:50) How To Build A Cult 

(27:56) How Trust And Likeability Affect Your Messages 

(39:19) How To Respond To A Public Relations Attack 

(42:57) One Death Is A Tragedy, A Thousand Are A Statistic 

(47:34) The Importance Of Being First 

(55:22) Overcoming Being The Underdog 

(1:00:03) How To Play Offence In PR 

(1:05:36) 3 Things To Make A Difference In Your Comms / Storytelling 

(1:21:07) The Halo Effect 

(1:25:52) Practical Comms Advice For Everyday Work Interactions 

(1:46:17) What Is Success For You? 

-----
Thank you to the sponsors for this episode: 

Basecamp: Stop struggling, start making progress. Get somewhere with Basecamp. Sign up free at http://basecamp.com/knowledgeproject

reMarkable: Get your paper tablet at https://www.reMarkable.com today

.tech domains: Nothing says tech like being on .tech https://get.tech/

-----

Upgrade: Get a hand edited transcripts and ad free experiences along with my thoughts and reflections at the end of every conversation. Learn more @ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠------Newsletter: The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠------Follow Shane ParrishX ⁠⁠⁠⁠⁠@ShaneAParrish⁠⁠⁠⁠⁠

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How To Build A Cult | Lulu Cheng Meservey

Fred Smith founded FedEx on an idea everyone told him would fail and built it into an $88 billion empire that changed how the world moves.

In this episode, we dive into how he built FedEx and the lessons he learned along the way. 

This story proves that impossible is just another word for opportunity.

-----

Timestamps:

(00:00) Introduction

(03:36) Part 1: The Boy Who Wouldn't Stay Down

(15:52) Part 2: The Impossible Company

(29:36) Part 3: The Empire Builder

(38:12) Epilogue: From Crisis to Legacy (1993–2025)

(40:55) Important Things That Didn’t Make It Into the Episode

(43:55) Lessons from Fred Smith

-----

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------

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Fred Smith: The Story of FedEx [Outliers]

Benedict Evans has been calling tech shifts for decades. Now he says forget the hype: AI isn't the new electricity. It's the biggest change since the iPhone, and that's plenty big enough.

We talk about why everyone gets platform shifts wrong, where Google's actually vulnerable, and what real people do with AI when nobody's watching.

Evans sees patterns others don't. This conversation will change how you think about what's actually happening versus what everyone says is happening.

-----

Approximate Timestamps:

(00:00) Introduction

(01:04) What's your Most Controversial Take On AI?

(05:11) Platform Shifts - The Rise Of Automatic Elevators

(10:07) Profit Margins In AI

(26:37) What Are The Questions We Aren't Asking About AI

(39:41) What Benedict Uses AI For

(44:21) Thinking By Writing

(47:35) Can AI Make Something Original?

(52:31) Advice for Students In The Age Of AI?

(59:32) Who Will Win The AI Race?

(1:11:09) What Is Success For You?

-----

Thanks to our sponsors for this episode:

SHOPIFY: Sign up for your one-dollar-per-month trial period at ⁠www.shopify.com/knowledgeproject ⁠

ReMarkable for sponsoring this episode. Get your paper tablet at ⁠⁠reMarkable.com⁠⁠ today

NOTION MAIL: Get Notion Mail for free right now at ⁠⁠notion.com/knowledgeproject

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Why Everyone Is Wrong About AI (Including You) | Benedict Evans

One man controls half the world's wild blueberries, built North America's largest private telecom, and did it all without ever leaving his hometown of 1,100 people.

In this episode, we decode the counterintuitive playbook of patient capital, rural advantage, and why Bragg's refusal to sell a single share made him unstoppable.

My interview with John (#204) was the class. This is the homework. 

------

Approximate Timestamps:

(00:00) Introduction 

(02:09) Part One: The Renegade’s Choice 

(23:47) Part Two: Eastlink 

(41:16) Part Three: John Bragg: Serial Entrepreneur

(52:15) Epilogue: The View from Oxford 

(54:34) Reflections / Afterthoughts

(58:00) John Bragg’s Lesson

Upgrade: Get a hand edited transcripts and ad free experiences along with my thoughts and reflections at the end of every conversation. Learn more @ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 

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Small Town Billionaire: How John Bragg Built 3 Empires [Outliers]

This conversation will change how you handle your relationship starting tonight. The late Dr. Sue Johnson basically gave me a cheat code for relationships that not only last but amplify.

She breaks down the real signals to look for in a partner. Why people actually cheat (not what you think) and how to spot it coming a mile away. Plus she offers a simple framework that can turn fights from something that pushes you away to something that brings you closer than ever. 

We dig into how to keep the spark alive (even after kids), how to survive the empty-nest phase, and three simple things you can do to strengthen your relationship. 

Doesn't matter if you're single, dating, married, or divorced. You need to hear this.

------

Approximate Timestamps:

(00:00) Introduction

(07:11) The Life Cycles Of Relationships

(08:13) How Do We Choose A Mate?

(17:42) Emotional Responsiveness

(24:18) Attachment Panic

(32:31) How To Deepen Romantic Relationships

(43:53) Isolation In Parenthood

(59:50) Sexual Problems Unresolved Lead To Poor Intimacy

(1:04:07) Ad Break

(1:09:10) Affairs and Infidelity

(1:36:58) The Stages Of Emotional Connection In A Relationship

(1:39:27) Warning Signs Of Relationship Detachment

(1:44:48) Predictors Of Success In Couples Therapy

(1:51:29) When Relationships Become Transactional

(1:55:09) Raising Kids And Creating A Safe Parental Alliance

(1:58:51) Retirement Phase

------

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The Science of Lasting Love with Dr. Sue Johnson

From Cambridge startup to NYSE heavyweight, HubSpot co-founder Brian Halligan reveals the sophisticated frameworks behind scaling a $30B enterprise. Now a Sequoia Capital Senior Advisor, Halligan shares rare insights into the nuanced decisions that separate exceptional companies from merely successful ones.

Learn the strategic principles of modern company building, including the counterintuitive culture choices, talent algorithms, and leadership pivots that defined HubSpot's trajectory. A masterclass in scaling excellence from startup to global enterprise.

Timestamps:

(00:00) Intro

(02:36) Halligan's life-changing snowmobile accident

(09:38) Shane's life-changing medical mystery

(14:38) The different phases a CEO goes through while growing companies

(20:44) Lessons learned from Steve Jobs

(23:18) How to hire and fire people (and when)

(27:55) The problems with "Best Practices" in business

(31:11) The most underrated public CEOs (and why Jerry Garcia from The Grateful Dead is on this list)

(43:38) The history and future of inbound marketing

(51:08) On decision making

(55:18) On work-life balance

(58:28) On success

Newsletter 

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Brian Halligan: Building HubSpot into a Multi-Billion Dollar Company

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