20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

David Schneider is a General Partner @ Coatue and one of the great operators of the last 20 years. Prior to Coatue, David was instrumental in ServiceNow’s growth to over $100B+ public market value. David led the growth of the company from $100M to $5BN in revenue. Before joining ServiceNow, David held senior positions at Data Domain, the company he joined at $0 in revenue and scaled to $1BN in revenue and an IPO and acquisition. In Today's Episode with David Schneider We Discuss: ServiceNow: Secrets to Scaling to $5BN in ARR: • What are David's biggest lessons from scaling ServiceNow to $5BN ARR? • What worked? What did not work? • What are the most common reasons companies plateau? • How did ServiceNow roll out so many different products so effectively? • How did David hire and ramp 180 people in 90 days? 2. From OG Operator to Newbie Investor: • What have been the single most challenging elements of making the transition to VC? • What advice did David get from the biggest names on entering venture? • How long did it take David to do his first deal? What advice does he give other operators entering? • How does doing deals in 2024 compare to when David started doing deals in 2021? 3. VC Value: Do 90% of VCs Really Damage Companies: • Does David agree that 90% of VCs actually detract value? • What does David mean when he says that the worst VCs are "seagull VCs"? • What are David's biggest tips to founders on how to get the most out of their board? • What is enough ownership for David to really give the time needed to a company? 4. Lessons from the Greats: Doug Leone, Bill McDermott, Frank Slootman: • Doug Leone: What has David learned from Doug on what it takes to be a great investor and board member? • Frank Slootman: What has David learned from Bill on how to be the best leader of a mega company? • Bill McDermott: What has David learned from Frank about decision-making and execution.