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Financial Times

Whether you’re the boss, the deputy or on your way up, we’re shaking up the way the world works. This is the podcast about doing work differently. Join host Isabel Berwick every Wednesday for expert analysis and watercooler chat about ahead-of-the-curve workplace trends, the big ideas shaping work today - and the old habits we need to leave behind. Brought to you by the Financial Times.
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Working It

It's the work Christmas party season: you're out of the office, and the alcohol is flowing. How can you make sure you don't embarrass yourself (or derail your career)? And how can you bounce back if you do go wrong? Isabel Berwick speaks to FT columnist and veteran party-goer Stephen Bush, author and comedian Viv Groskop and party-shy FT columnist Emma Jacobs to find out. Warning: contains drunken secret Santas, dancefloor embarrassment and toe-curling apologies.

Got a Christmas party nightmare you’d like Isabel and Jonathan to help you with? Submit it here: https://telbee.io/channel/ygf7_gly04xgtckcb0g56a/ or to isabel.berwick@ft.com

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Workers and bosses opt for Christmas payments over parties

The office grinch may have a point — it’s not fun if it’s forced

Credits:

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Best of: How to survive the office Christmas party

You thought you were getting that big promotion – but you missed out. What are your next steps? Isabel Berwick speaks to Sarah Ellis (co-founder of careers consultancy Amazing If) and FT Management Editor Anjli Raval to find out. They discuss how to keep your emotions in check after suffering professional rejection, who you should turn to for advice, and why ‘squiggly’ careers are more popular than ever.

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What can I do if I hit a career plateau?

‘The flattening’: tech sector calls time on middle managers

A big internal move

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

How to get ahead (without getting promoted)

This week's episode of Working It – the last of the year – is a repeat of one of our favourite episodes. It features a masterclass in chit-chat from Matt Abrahams, a lecturer in communications at Stanford University, podcast host, and author of the since published book Think Faster, Talk Smarter. Good conversation is an essential tool of self-promotion in the office. So what do we make of Matt’s advice here at the FT office? Host Isabel Berwick gets the views of award-winning FT columnist Pilita Clark and Stephen Bush, who writes the FT’s daily Inside Politics newsletter.

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Top ways to be a super schmoozer

Big Tech is doing small talk no favours

Work etiquette: How to make small talk at a diplomatic function

FT subscriber? Sign up for the weekly Working It newsletter with one click here. We cover all things workplace and management — plus exclusive reporting on trends, tips and what’s coming next. 

Presented by Isabel Berwick. Produced by Laurence Knight and Audrey Tinline. The executive producer is Manuela Saragosa and the sound engineer is Simon Panayi.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Best of: How to master the art of schmoozing

When you’re a leader, colleagues look for hidden meanings in everything you do. That can make gentle suggestions sound infuriating – and amplify the effect of even off-hand compliments. So how can a leader make sure their words and actions are understood as intended? To find out, Isabel Berwick speaks to Adam Galinsky, a professor at Columbia Business School, and author of the forthcoming book ‘Inspire: The Universal Path for Leading Yourself and Others.’ Adam has asked tens of thousands of people about what makes a leader inspiring or infuriating. In this episode, he explains the perils of the ‘leadership amplification effect,’, how to praise colleagues judiciously, and why you should never tell someone to ‘drop by your office’.

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A Musk or a Ma: which type of manager are you?

How common are bad bosses?

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Why are some bosses infuriating (and others inspiring)?

What can we learn about the way we speak by analysing thousands of everyday conversations? That’s a question that fascinates Alison Wood Brooks. Alison, an associate professor at Harvard Business School, and author of the forthcoming book, Talk: The Science of Conversation and the Art of Being Ourselves joins Isabel Berwick to discuss her research. She explains how to plan a conversation even when you don’t know who you’ll be speaking to, how we misunderstand apologies, and why there’s no such thing as too many questions.

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What we talk about when we talk about the office

The difficult work conversation AI helped me with

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

The science of better workplace conversations

Running a business is rewarding in plenty of ways – not least in terms of salary. But it can also be extremely lonely. Having friends at work becomes complicated (or even impossible), and you can’t be sure if people like you, or if they’re just saying what they think you want to hear. If you’re the boss, how can you learn to live with those downsides? To find out, Isabel Berwick speaks to Allan Barton (former MD of the waste disposal firm Shanks), and Tiffany Gaskell, co-CEO at the coaching consultancy Performance Consultants International.

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Lonely bosses seek opportunity in a crisis of disconnection

It feels lonelier at the top with everyone working from home

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Why being a CEO is so lonely (and how to fix that)

After more than three years, and 153 episodes, this is the final Working It podcast. Isabel Berwick gathers three colleagues (and friends) to discuss what they’ve learned about the world of work since the show first launched. So please, if you will, join Isabel, Andrew Hill, Emma Jacobs and Anjli Raval in the kitchen for a slice of ‘Working It’ cake, and a heartfelt goodbye to the podcast.

Subscribe to the Working It newsletter here.

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Finale: How work has changed since we started this show

Welcome to Working It, the new show from the Financial Times. Every Wednesday, from October 27, join host Isabel Berwick for expert analysis and watercooler chat about ahead-of-the-curve workplace trends, the big ideas shaping work today - and the old habits we need to leave behind.

Whether you’re the boss, the deputy or on your way up, we’re shaking up the way the world works. This is the podcast about doing work differently.

We hope you’ll enjoy it and we’d really like to make it as interesting and useful to you as possible, so please do let us know what you think or like or don’t. Email us at workingit@ft.com. Follow @isabelberwick on Twitter and Instagram or reach out via email: isabel.berwick@ft.com

Presented by Isabel Berwick. Editorial direction from Renée Kaplan. Assistant producer is Persis Love. Sound design is by Breen Turner, with original music from Metaphor Music. 

Produced by Novel.

 Hosted on Acast. See acast.com/privacy for more information.

Trailer: Introducing Working It from the Financial Times

The wellness industry is a trillion-dollar business, and the pandemic has turbo-charged it. One of the biggest trends has been the rise in employers buying their staff access to meditation and fitness apps. But does this ‘quick fix’ approach work? And are there better ways to boost wellbeing?

Isabel talks to Lorna Borenstein, chief executive of Grokker, a corporate wellness app about the reasons why she set up the platform and how clients and her own staff use it. It’s all part of a culture of taking care of employees — a topic Lorna has explored more deeply in her book It’s Personal, offering advice to other managers on how to help staff feel better [tl;dr: talk less, listen more]. We also speak to FT colleague Emma Jacobs, about the corporate care culture. She is a little more sceptical.

We would love to hear from you - email us at workingit@ft.com. You can also follow @isabelberwick on Twitter and Instagram or reach out via email: isabel.berwick@ft.com. Thanks.

Mentioned in the podcast and other interesting reading:

-Emma Jacobs’ prophetic pre-pandemic guide to workplace wellness by app: https://www.ft.com/content/d1d58aae-437c-11ea-abea-0c7a29cd66fe 

-FT series, Burnout: https://www.ft.com/burnout

- Deloitte report [2020] on employee mental health showing £5 benefit for every £1 spent https://www2.deloitte.com/uk/en/pages/consulting/articles/mental-health-and-employers-refreshing-the-case-for-investment.html

-Video: Emma Jacobs on how to detox from your smartphone: https://www-ft-com.newman.richmond.edu/video/b4115321-b915-3a42-9814-ad0be4c0e7f5?playlist-name=section-0b83bc44-4a55-4958-882e-73ba6b2b0aa6&playlist-offset=206

Presented by Isabel Berwick. Editorial direction from Renée Kaplan. Assistant producer is Persis Love. Sound design is by Breen Turner, with original music from Metaphor Music. Produced by Novel.

 Hosted on Acast. See acast.com/privacy for more information.

Can wellness apps fix us and beat staff burnout?

Puppy party anyone? That’s what one employer is offering its staff to lure them back into work. Perks have always been a part of employment packages but, during the pandemic, employers have become a lot more imaginative in a bid to keep their people engaged remotely - and then get them back in the office. What is the point of these perks, do they work - and what do managers need to know to offer staff what they really want?

Isabel talks to Alicia Ries, director of communications for Emea at Steelcase, a US-based furniture company that brought in a welcome programme including barbecues and its own bagpipe band when its employees returned to work. Alicia discusses what really motivates staff and how employers can help them thrive. We also speak to FT management editor Andrew Hill about the weirdest workplace incentives and what the research says will really keep us engaged at work.

We would love to hear from you - email us at workingit@ft.com. Follow @isabelberwick on Twitter or email her direct at isabel.berwick@ft.com

Mentioned in the podcast and further reading:

Andrew Hill’s article on back to work perks, including Steelcase 

What are the most in demand new perks? Charlotte Middlehurst’s FT article: https://www.ft.com/content/6f34b761-aa03-42e7-b5f2-0b128102e33b

Frederick Herzberg’s research into what really motivates employees [tl;dr - make the job more interesting] from Harvard Business Review: https://hbr.org/2003/01/one-more-time-how-do-you-motivate-employees

Presented by Isabel Berwick. Editorial direction from Renée Kaplan. Assistant producer is Persis Love. Sound design is by Breen Turner, with original music from Metaphor Music. Produced by Novel.

 Hosted on Acast. See acast.com/privacy for more information.

Staff perks - the good, the bad and the out there

Leaders are always under pressure – but the most successful ones know how to manage it. In this special episode, recorded live at the FT Weekend Festival in London on September 7, Isabel Berwick speaks to psychologist Dr Audrey Tang, who explains how managers can better resist the pressures of their work. Tang, author of books including ‘The Leader’s Guide to Resilience,’ tells Isabel about the importance of bosses modelling healthy behaviour, why skills (as opposed to strengths) can make workers unhappy, and how to know when a colleague is about to burn out.

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The balance between idleness and burnout proves elusive

How to avoid burnout and thrive at work

Burnout and America’s great resignation: how employers can help

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

 Hosted on Acast. See acast.com/privacy for more information.

Working It live: How to get ahead without burning out

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