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Do you register customer wishes and customer expectations systematically?
How do you reduce the number of times that customers return ordered items?
How familiar are you with your personnel and with applicable policy or doctrine manuals?
Is that reasonable to change role (especially customer role) every week?
Is TQM just a philosophy, or a useful practical tool in obtaining quality?
What are the incentives for integrating customers into value creation?
What functions will the system perform, expressed in customer language?
What is possible to reuse from similar components offered to different customers?
What kinds of information does the application provide to the employer?
What was the customers reasoning behind the switch to cloud-based services?
This Customer Requirements Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Customer Requirements challenges you're facing and generate better solutions to solve those problems.
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Requirements investments work better.
This Customer Requirements All-Inclusive Self-Assessment enables You to be that person.
INCLUDES all the tools you need to an in-depth Customer Requirements Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Customer Requirements maturity, this Self-Assessment will help you identify areas in which Customer Requirements improvements can be made.
In using the questions you will be better able to:
Diagnose Customer Requirements projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.
Implement evidence-based best practice strategies aligned with overall goals.
Integrate recent advances in Customer Requirements and process design strategies into practice according to best practice guidelines.
Using the Self-Assessment tool gives you the Customer Requirements Scorecard, enabling you to develop a clear picture of which Customer Requirements areas need attention.
Your purchase includes access to the Customer Requirements self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.
© 2020 5STARCooks (Ebook): 9781867489030
Verschijnt op:
Ebook: 21 november 2020
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