Front Office Operations: Hospitality Simplified

"Front Office Operations: Hospitality Simplified" unveils the processes behind the smiling faces of front office employees in hotels and hospitality establishments. We reveal the secrets of front office operations, ensuring a pleasant stay for guests and efficiently catering to their needs. Our book covers all aspects of front office operations, including the use of technology and computer systems to enhance efficiency. We delve into the code of conduct for employees, emphasizing the importance of discipline and professionalism in maximizing business success. This comprehensive guide is perfect for anyone looking to master front office operations and improve their understanding of the hospitality industry.

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E-raamat: 15. detsember 2024