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Please note: This is a companion version & not the original book.
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#1 This book will teach you how to craft a deeply meaningful apology, and decode apologies that are blame-reversing, ambiguous, and downright mean. We will also be looking at heroic apologies that can open the door to forgiveness and healing in even the most difficult situations.
#2 The simplest apology, I’m sorry, is not always offered. It can be difficult to extend this apology when nothing is anybody’s fault, and the refusal to apologize can be hurtful.
#3 Apologizing is not always offered, and it can be difficult to extend this apology when nothing is anyone’s fault. The refusal to apologize can be hurtful.
#4 When offering an apology, it can be difficult to extend this apology when nothing is anyone’s fault, and the refusal to apologize can be hurtful.
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