X Corp.'s Content Moderation Practices and Challenges.

This research offers an expert analysis of X's (formerly Twitter's) account suspension and moderation practices, highlighting a significant disconnect between its stated commitment to "free speech" and the platform's often opaque and inconsistent enforcement of rules. It outlines how automated systems primarily handle suspensions, which are effective against spam but lead to a lack of due process for individual users due to limited human support and automated appeal rejections. The analysis details various reasons for suspension, ranging from technical "spam" violations to more severe infractions like hate speech, and explains the different tiers of penalties users may face. Ultimately, the source critically examines the fairness, transparency, and effectiveness of X's moderation, suggesting that its post-2022 operational changes, including reduced human staff, have eroded user trust and driven many to seek alternative, often decentralized, platforms offering more transparent and community-driven governance models.