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Building a customer-centric business

  1. Marketing Mayajaalam
    Marketing Mayajaalam Satheesh Krishnamurthy
    4.4
  2. Onweerstaanbaar Ondernemen: 3 succesversnellers waarmee je bedrijf zonder budget razendsnel groeit
    Onweerstaanbaar Ondernemen: 3 succesversnellers waarmee je bedrijf zonder budget razendsnel groeit Pedro van Helden
    4.1
  3. Onderhandelen Als het Heet Wordt: Strategieën van toponderhandelaars waarmee je iedere onderhandeling wint
    Onderhandelen Als het Heet Wordt: Strategieën van toponderhandelaars waarmee je iedere onderhandeling wint George van Houtem
    4.2
  4. Walt Disney Vaazhkkai Varalaaru
    Walt Disney Vaazhkkai Varalaaru N. Chokkan
    4.6
  5. The Gold Standard: Giving Your Customers What They Didn't Know They Wanted
    The Gold Standard: Giving Your Customers What They Didn't Know They Wanted Colin Cowie
    3.7
  6. Angel Investing: Insider Secrets to Wealth Creation
    Angel Investing: Insider Secrets to Wealth Creation Sanjay Kulkarni
    3.5
  7. Sales Beter de Baas: Meer klanten en meer omzet met een verbeterde salesstrategie
    Sales Beter de Baas: Meer klanten en meer omzet met een verbeterde salesstrategie Edwin de Haas
    3.9
  8. De weg van het luisteren: De kunst van creatieve aandacht
    De weg van het luisteren: De kunst van creatieve aandacht Julia Cameron
    3.9
  9. Stil: de kracht van introvert zijn in een wereld die niet ophoudt met kletsen
    Stil: de kracht van introvert zijn in een wereld die niet ophoudt met kletsen Susan Cain
    4
  10. Socrates op sneakers: Filosofische gids voor het stellen van goede vragen
    Socrates op sneakers: Filosofische gids voor het stellen van goede vragen Elke Wiss
    4.4
  11. Airbnb
    Airbnb N. Chokkan
    4.4
  12. Dropbox
    Dropbox N. Chokkan
    4.4
  13. Spotify
    Spotify N. Chokkan
    4.2
  14. Coupang
    Coupang N. Chokkan
    4.3
  15. Wish
    Wish N. Chokkan
    4.4
  16. VICE
    VICE N. Chokkan
    4.3
  17. Uber
    Uber N. Chokkan
    4.2
  18. Toutiao
    Toutiao N. Chokkan
    4.3
  19. Snapchat
    Snapchat N. Chokkan
    4.3
  20. WeWork
    WeWork N. Chokkan
    4.4
  21. Tanium
    Tanium N. Chokkan
    4.2
  22. DocuSign
    DocuSign N. Chokkan
    4.1
  23. Slack
    Slack N. Chokkan
    4.4
  24. The Trusted Advisor: 20th Anniversary Edition
    The Trusted Advisor: 20th Anniversary Edition Charles H. Green
    3.8
  25. Poattu Thallu
    Poattu Thallu Satheesh Krishnamurthy
    4.5
  26. The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business
    The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business Chris Helder
    4
  27. Choose Your Customer: How to Compete Against the Digital Giants and Thrive
    Choose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes
    3
  28. The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships
    The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Susan McPherson
    5
  29. The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
    The Toyota Way to Service Excellence: Lean Transformation in Service Organizations Jeffrey K. Liker
  30. Enge En Ilakku
    Enge En Ilakku N. Chokkan
    4.2
  31. Let the Cash Flow: A practical guide to getting paid on time by your customers
    Let the Cash Flow: A practical guide to getting paid on time by your customers Mark Laudi
    4
  32. Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit
    Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit Jeff Shore
    4
  33. Als ik luister: Persoonlijke reflecties over de complexiteit en diversiteit van ons bestaan
    Als ik luister: Persoonlijke reflecties over de complexiteit en diversiteit van ons bestaan Irene Zwaan
    4.6
  34. What to Ask: How to Learn What Customers Need but Don't Tell You
    What to Ask: How to Learn What Customers Need but Don't Tell You Andrea Olson
    4.5
  35. Gezag: De wetenschap van macht, gezag en leiderschap
    Gezag: De wetenschap van macht, gezag en leiderschap Mark van Vugt
    4.4
  36. The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose
    The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose Steve Curtin
  37. The Frictionless Organization: Deliver Great Customer Experiences with Less Effort
    The Frictionless Organization: Deliver Great Customer Experiences with Less Effort Bill Price
    3.5
  38. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences
    Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
    3.9
  39. The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
    The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Noah Fleming
    5
  40. The Automatic Customer: Creating a Subscription Business in Any Industry
    The Automatic Customer: Creating a Subscription Business in Any Industry John Warrillow
    4.2
  41. Customer CEO: How to Profit from the Power of Your Customers
    Customer CEO: How to Profit from the Power of Your Customers Chuck Wall
    2.8
  42. Supercharged Goal Setting: A No-Nonsense Approach to Making Your Dreams a Reality
    Supercharged Goal Setting: A No-Nonsense Approach to Making Your Dreams a Reality Warren Greshes
    4.7
  43. Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers
    Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers Bridget Brennan
    3
  44. Nincompoopery: Why Your Customers Hate You and How to Fix It: Why Your Customers Hate You--and How to Fix It
    Nincompoopery: Why Your Customers Hate You and How to Fix It: Why Your Customers Hate You--and How to Fix It John R. Brandt
    5
  45. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
    Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
    4.3
  46. The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
    The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Peter Fader
    3.7
  47. Sell!: The Way Your Customers Want to Buy
    Sell!: The Way Your Customers Want to Buy Dale Carnegie & Associates
    4.1
  48. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
    The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
    4.7
  49. The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional
    The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional Cate Schreck
  50. Business Relationship Management
    Business Relationship Management Robbie Wheeler
    5
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