IRB Media

Please note: This is a companion version & not the original book. Book Preview: 

#1 The Big Factor that determines success and happiness is other people. If you learn how to deal with other people, you will have gone about 85 percent of the way down the road to success in any business, occupation, or profession, and about 99 percent of the way down the road to personal happiness.

#2 The only way to get along with people is to get along with them in a way that is personally satisfying and not trample on the egos of those you deal with. Human relations is the science of dealing with people in such a way that your egos and their egos remain intact.

#3 The Bureau of Vocational Guidance at Harvard University conducted a study of thousands of men and women who had been fired. For every one person who lost his job because he failed to do the work, two people lost their jobs because they failed to deal successfully with people.

#4 There are millions of people today who are self-conscious, shy, and timid, and they never realize that their real problem is a human relations problem. They fail to realize that their failure as a personality is really a failure in learning to deal successfully with other people.

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