John Munford

We’ve all dealt with other people’s disruptive behavior in our lives. Whether it’s a demanding customer, a friend who constantly lies, or a coworker who keeps complaining, these things add to the stress of an already hectic lifestyle. That said, true to their name, difficult people are hard to handle even if you’re extremely calm before they approach you. However, there is always a reason for their behavior - and this book will help you reveal it. Likewise, understanding why they act the way they do may also help you answer another question. You’ll learn why it is so difficult to deal with them. After all, people with different socioeconomic backgrounds, cultural beliefs, and cognitive tools can get along just fine most of the time. So, why can’t you do the same with difficult people?

One of the reasons it may be so challenging to handle difficult people is the lack of a clear definition of what this term really means. Because of this, there isn’t a unified classification of traits. The number of difficult personalities varies depending on the definition. For the sake of simplicity, you’ll find them sorted into six universal categories. These are gas lighters, toxic people, narcissists, energy vampires, manipulators, and aggressive people. This book explains how each type is generally defined, its characteristics, and how to identify it.

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