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Resolve workplace and community conflicts with proven mediation frameworks that achieve 85% success rates. Professional mediators reveal step-by-step processes used in thousands of successful mediations, from family disputes to corporate negotiations, with complete guidance for both new and experienced practitioners.
Why Professional Mediation Skills Are Essential:
Litigation costs average $50,000-200,000 per workplace dispute. Mediation resolves 85% of conflicts at under $5,000 while preserving relationships and preventing recurring issues.
What You'll Master:
Five-phase mediation process • - systematic approach that works across all conflict types
Advanced communication techniques • - defuse emotion and focus on underlying interests
Multi-party dispute strategies • - manage complex organizational and family conflicts
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Cultural competency methods • - navigate diverse community mediation successfully
Professional development pathways • - certification requirements and career advancement
Real-World Applications:
Used by Fortune 500 companies, family courts, and community organizations worldwide. Practitioners report 90%+ client satisfaction and 65% reduction in recurring conflicts.
Master the skills that turn adversaries into allies. Essential for HR professionals, managers, community leaders, and anyone who deals with conflict.
© 2012 New Society Publishers (전자책): 9781550925166
출시일
전자책: 2012년 11월 13일
국내 유일 해리포터 시리즈 오디오북
5만권이상의 영어/한국어 오디오북
키즈 모드(어린이 안전 환경)
월정액 무제한 청취
언제든 취소 및 해지 가능
오프라인 액세스를 위한 도서 다운로드
5만권 이상의 영어, 한국어 오디오북을 무제한 들어보세요
11900 원 /월
사용자 1인
무제한 청취
언제든 해지하실 수 있어요
친구 또는 가족과 함께 오디오북을 즐기고 싶은 분들을 위해
매달 17900 원 원 부터
2-3 계정
무제한 청취
언제든 해지하실 수 있어요
17900 원 /월
한국어
대한민국
