Gerald J. Langley

Ronald D. Moen

Kevin M. Nolan

Thomas W. Nolan

Clifford L. Norman

Lloyd P. Provost

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Al Kessel

Ascent Audio

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance 2nd Edition

스토리텔을 처음 사용하시나요?

다음으로 로그인하세요...

다음으로 계정을 만드세요...

계정 만들기

Enter a Code