Service Operations A Complete Guide - 2021 Edition

Are you satisfied with the current service operations in your organization?

Do the service operations give any feedback to the service design or service transition?

Does your organization use recycled content napkins in its dining service operations?

How can HACCP principles be used in retail and food service operations?

How do you streamline your network and service operations to ensure the best possible experience?

How is technology changing the role of your organization in service operations?

Is it time for your operations organization to move to predictive service operations?

Is the change management leader deeply knowledgeable of field service operations and culture?

What are the key differences between Manufacturing and Service Operations?

Which is the most appropriate approach to carrying out Service Operations?

This Service Operations Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Service Operations challenges you're facing and generate better solutions to solve those problems.

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Operations investments work better.

This Service Operations All-Inclusive Self-Assessment enables You to be that person.

INCLUDES all the tools you need to an in-depth Service Operations Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Service Operations maturity, this Self-Assessment will help you identify areas in which Service Operations improvements can be made.

In using the questions you will be better able to:

Diagnose Service Operations projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.

Implement evidence-based best practice strategies aligned with overall goals.

Integrate recent advances in Service Operations and process design strategies into practice according to best practice guidelines.

Using the Self-Assessment tool gives you the Service Operations Scorecard, enabling you to develop a clear picture of which Service Operations areas need attention.

Your purchase includes access to the Service Operations self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

© 2020 5STARCooks (E-bok): 9781867493617

Utgivelsesdato

E-bok: 27. november 2020