Extended Summary - Never Split The Difference: Based On The Book By Christopher Voss And Tahl Raz

EXTENDED SUMMARY

NEVER SPLIT THE DIFFERENCE

BASED ON THE BOOK BY CHRISTOPHER VOSS AND TAHL RAZ

SUMMARY WRITTEN BY: QUICK READING LIBRARY

CONTENT

The New Rules of Negotiation

Be a Mirror

Don’t Feel Their Pain, Label It

Beware “Yes”—Master “No”

The Power of “That’s Right”

Bend Their Reality

Create the Illusion of Control

Guarantee Execution

Bargaining—The Ackerman Model

General Analysis

ABOUT THE ORIGINAL BOOK

“Never Split the Difference” by Christopher Voss explores negotiation tactics honed during his career as an FBI hostage negotiator. Voss delves into the psychology of human behavior, focusing on emotional intelligence rather than traditional logical strategies. The book introduces powerful techniques such as tactical empathy, mirroring, and calibrated questions, which help negotiators influence outcomes, build rapport, and understand their counterpart’s emotional state. These methods, applicable to both high-stakes situations and everyday life, challenge the conventional "win-win" approach, advocating for creative problem-solving and strategic, empathetic communication to achieve better results in any negotiation.

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Audiobook: 6 grudnia 2024