Summary of Daniel Coyle's The Culture Playbook

Please note: This is a companion version & not the original book. Book Preview:

#1 Psychological safety is the feeling of cohesion and connection that exists in strong cultures. It is built through the exchange of belonging cues, which send the message that we are connected and share a future.

#2 The benefits of high-performing jerks rarely outweigh their cost to the group’s performance. To avoid this, you can name it: make it unmistakably clear in the hiring process that jerks are not welcome.

#3 To avoid being a jerk, check the box next to Do not draft this player. If someone behaves like a jerk, call them out quickly and privately, spotlighting the behavior rather than the individual.

#4 The frontalis is the most important muscle in your body when it comes to building safety. It is the one you use to signal attention, energy, enthusiasm, and engagement. When you’re working remotely, your frontalis is the most important muscle in your body.

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