Summary of David Walton's Introducing Emotional Intelligence

Please note: This is a companion version & not the original book.

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#1 The four elements of an emotionally intelligent approach are self-knowledge, managing your emotions, understanding others’ behaviors and feelings, and managing your relationships.

#2 Self-awareness is about understanding ourselves and knowing what pushes our buttons and why. It is about recognizing our past and our self-image, and how they affect how we choose to interpret other people’s behavior.

#3 Being on automatic pilot reduces your conscious engagement with what you are doing, and there are risks attached. But being in the mindless state of automatic pilot opens you up to other problems. You can become prone to old habits and behaviors, and events and situations around you can trigger old feelings and sensations that become barriers.

#4 Mindfulness is the ability to be present in the moment and aware of your feelings. It helps you recognize when your approach to dealing with others is getting skewed, and it gives you greater control over your feelings.

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