Summary of Juliette Kayyem's The Devil Never Sleeps

Please note: This is a companion version & not the original book.

#1 In 2018 and 2019, two separate Boeing 737 MAX aircraft flown by Lion Air and Ethiopian Airlines, respectively, plummeted from the skies, killing a total of 346 people. The crashes were the result of a design flaw in a new feature known as the Maneuvering Characteristics Augmentation System.

#2 The Xtra system, which was a small company’s proprietary system that was exclusively dependent on them not screwing up the calibration of a device that was intended to protect the plane, was a system doomed for failure at some point.

#3 The Boeing MAX crisis is often studied for all the wrong reasons. Many make it out to be about an evil company hell-bent on profits, when in reality, companies are often hell-bent on profits, but not all invite disaster as a result.

#4 The MAX crisis began in 1997, when Boeing merged with its competitor McDonnell Douglas. The new company was the tenth-largest merger in US history. Boeing kept the name, and McDonnell Douglas kept the corporate feel.

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