Summary of The Care and Feeding of Bots by Christopher Surdak: An Owner’s Manual for Robotic Process Automation

Tech specialist Christopher Surdak explains robotic process automation (RPA) from an investment and a functional perspective. Bots already exist – a macro in Excel is a bot – but RPA systemically optimizes bots to replace human labor. Like much in the tech world, scale proves crucial to successful RPA deployment. With proper deployment and maintenance, bots will be the world’s new labor force, handling mundane tasks so humans can be more human.

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