Robert Scholderer

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Books by Robert Scholderer

Design und Management von IT-Services: Praxis zur Implementierung eines umfassenden ServicebetriebsDr. Robert Scholderer
IT-Servicekatalog: Services in der IT professionell designen und erfolgreich implementierenRobert Scholderer
Management von Service-Level-Agreements: Methodische Grundlagen und Praxislösungen mit COBIT, ISO 20000 und ITILRobert Scholderer

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