Try now

Listen and read

Step into an infinite world of stories

  • Read and listen as much as you want
  • Over 950 000 titles
  • Exclusive titles + Storytel Originals
  • Easy to cancel anytime
Try now
image.devices-Singapore 2x
Try now

Customer Love: Great Stories About Great Service

Try now
7 Ratings

4.1

Duration
1H 19min
Language
English
Format
Category

Economy & Business

If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans!

In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people."

Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.

© 2014 Ascent Audio (Audiobook): 9781469060033

Release date

Audiobook: 1 July 2014

Tags

Others also enjoyed ...

  1. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
  2. Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary Steve Curtin
  3. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Micah Solomon
  4. Get Smart: How to Think and Act Like the Most Successful and Highest-Paid People in Every Field Brian Tracy
  5. Hug Your Haters: How to Embrace Complaints and Keep Your Customers Jay Baer
  6. High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Micah Solomon
  7. The How Wow!: Secrets Behind World Class Service John J. Murphy
  8. Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell Jonathan Rosenberg
  9. Tilt: Shifting Your Strategy from Products to Customers Niraj Dawar
  10. Contagious: Why Things Catch On Jonah Berger
  11. Predictably Irrational: The Hidden Forces that Shape Our Decisions Dan Ariely
  12. Customer-Driven Disruption: Five Strategies to Stay Ahead of the Curve Suman Sarkar
  13. The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life Bernard Roth
  14. The Power of Self-Confidence: Become Unstoppable, Irresistible, and Unafraid in Every Area of Your Life Brian Tracy
  15. Blue Ocean Strategy W. Chan Kim
  16. The Secrets of Successful Selling Habits Zig Ziglar
  17. The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life Mark Manson
  18. The Fourth Age: Smart Robots, Conscious Computers, and the Future of Humanity Byron Reese
  19. Pre-Suasion: Channeling Attention for Change Robert Cialdini
  20. Making Ideas Happen: Overcoming the Obstacles Between Vision and Reality Scott Belsky
  21. Crush It!: Why NOW Is the Time to Cash In on Your Passion Gary Vaynerchuk
  22. No Excuses!: The Power of Self-Discipline: The Power of Self-Discipline; 21 Ways to Achieve Lasting Happiness and Success Brian Tracy
  23. Youtility: Why Smart Marketing Is about Help Not Hype Jay Baer
  24. Radical Candor: How to Get What You Want by Saying What You Mean Kim Scott
  25. The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty Shep Hyken
  26. Awaken the Giant Within Tony Robbins
  27. Everydata: The Misinformation Hidden in the Little Data You Consume Every Day Mike Gluck
  28. The Effective Executive: The Definitive Guide to Getting the Right Things Done Peter F. Drucker
  29. Five Stars: The Communication Secrets to Get From Good to Great Carmine Gallo
  30. The Moment of Lift: How Empowering Women Changes the World Melinda French Gates
  31. Search: How the Data Explosion Makes Us Smarter Stefan Weitz
  32. Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die, Revised and Updated Eric Siegel
  33. The Greatness Guide: 101 Lessons for Making What's Good at Work and in Life Even Better: 101 Lessons for Making What’s Good at Work and in Life Even Better Robin Sharma
  34. Stop Doing That Sh*t: End Self-Sabotage and Demand Your Life Back Gary John Bishop
  35. The Thank You Economy Gary Vaynerchuk
  36. The Wisdom and Teachings of Stephen R. Covey Stephen R. Covey
  37. Emotional Equations: Simple Truths for Creating Happiness + Success Chip Conley
  38. The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home Dan Ariely
  39. Narrative Economics: How Stories Go Viral and Drive Major Economic Events Robert J. Shiller
  40. 13 Things Mentally Strong People Don't Do: Take Back Your Power, Embrace Change, Face Your Fears, and Train Your Brain for Happiness and Success Amy Morin
  41. The Honest Truth About Dishonesty: How We Lie to Everyone---Especially Ourselves Dan Ariely
  42. Public Speaking to Win Mitch Horowitz

Start with these

View all titles
  1. Harry Potter and the Philosopher's Stone J.K. Rowling
    4.7
  2. Lights Out: An Into Darkness Novel Navessa Allen
    4.5
  3. Fourth Wing Rebecca Yarros
    4.6
  4. From Blood and Ash (1 of 2) [Dramatized Adaptation]: Blood and Ash 1 Jennifer L. Armentrout
    4.3
  5. The Tenant Freida McFadden
    3.9
  6. Fourth Wing (1 of 2) [Dramatized Adaptation]: The Empyrean 1 Rebecca Yarros
    4.7
  7. A Court of Thorns and Roses (1 of 2) [Dramatized Adaptation]: A Court of Thorns and Roses 1 Sarah J. Maas
    4.3
  8. HOW TO WIN FRIENDS & INFLUENCE PEOPLE Dale Carnegie
    4.3
  9. Quicksilver: The Fae & Alchemy Series, Book 1 Callie Hart
    4.4
  10. Fourth Wing (2 of 2) [Dramatized Adaptation]: The Empyrean 1 Rebecca Yarros
    4.8
  11. From Blood and Ash (2 of 2) [Dramatized Adaptation]: Blood and Ash 1 Jennifer L. Armentrout
    4.4
  12. 弟弟不要怕 小邝
    5
  13. The 21 Success Secrets Self-Made Millionaires: How to Achieve Financial Independence Faster and Easier Than You Ever Thought Possible Brian Tracy
    4.3
  14. Summary of Atomic Habits by James Clear Best Self Audio
    4.3
  15. Eat That Frog! Third Edition: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time Brian Tracy
    4.4

Features:

  • Over 950 000 titles

  • Kids Mode (child safe environment)

  • Download books for offline access

  • Cancel anytime

Most popular

Unlimited

For those who want to listen and read without limits.

S$12.98 /month
3 days for free

  • 1 account

  • Unlimited Access

  • Unlimited listening

  • Cancel anytime

Try now

Unlimited Bi-yearly

For those who want to listen and read without limits.

S$69 /6 months
14 days for free
Save 11%

  • 1 account

  • Unlimited Access

  • Unlimited listening

  • Cancel anytime

Try now

Unlimited Yearly

For those who want to listen and read without limits.

S$119 /year
14 days for free
Save 24%

  • 1 account

  • Unlimited Access

  • Unlimited listening

  • Cancel anytime

Try now

Family

For those who want to share stories with family and friends.

From S$14.90/month

  • 2-3 accounts

  • Unlimited Access

  • Unlimited listening

  • Cancel anytime

2 accounts

S$14.90 /month
Try now
Company
Explore
Useful links
Language and region

  • English

  • Singapore

  • App Store
  • Google Play
Follow us