Dealing with Difficult People Harvard Business Review
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#1 I was not designed to be as people-oriented as others. I am a highly self-absorbed person who is oblivious to the emotional damage I cause by my insensitive comments, conversations, and lack of empathy.
#2 The skills I learned as a street agent are applicable in every aspect of life. I have found that I can use these tools to make people feel better about themselves, and ultimately feel great about the person they are.
© 2022 IRB Media (Ebook): 9781669388555
Release date
Ebook: 20 April 2022
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