Binlerce sesli kitabı ilk 2 ay %50 indirimli keşfet. Kampanya 25 Nisan - 8 Ağustos 2024 tarihleri arasında geçerlidir.
Şimdi dene4.3
İş Kitapları
Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks the same. In this environment customer service has become the most important competitive differentiator for businesses. From the customers standpoint service and the people who provide that service is what makes a vendor unique. When you make customers love you, you create an unbreakable bond that delivers long-term growth and profit. Far too many of todays books on customer service deal with the mechanics and process of servicing customers, without teaching account managers how critical interpersonal skills are in creating real customer loyalty and competitive differentiation. The fact is customers are not loyal to products, services, prices, or companies. Instead, they are loyal to people they like, trust and believe in. This book provides a practical, actionable and easy to implement approach to building unbreakable emotional bonds with customers that last a lifetime.
© 2020 Ascent Audio (Sesli Kitap): 9781663701213
Yayın tarihi
Sesli Kitap: 20 Temmuz 2020
4.3
İş Kitapları
Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks the same. In this environment customer service has become the most important competitive differentiator for businesses. From the customers standpoint service and the people who provide that service is what makes a vendor unique. When you make customers love you, you create an unbreakable bond that delivers long-term growth and profit. Far too many of todays books on customer service deal with the mechanics and process of servicing customers, without teaching account managers how critical interpersonal skills are in creating real customer loyalty and competitive differentiation. The fact is customers are not loyal to products, services, prices, or companies. Instead, they are loyal to people they like, trust and believe in. This book provides a practical, actionable and easy to implement approach to building unbreakable emotional bonds with customers that last a lifetime.
© 2020 Ascent Audio (Sesli Kitap): 9781663701213
Yayın tarihi
Sesli Kitap: 20 Temmuz 2020
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