Step into an infinite world of stories
Economy & Business
**Business Book Awards 2024: Highly Commended**
Why are customers so damn fickle? They say one thing, do the other. They change their minds. Give you false hopes. Keep you guessing. But without them there is no business.
Finding out what your customers want needn't be potluck. Do Penguins Eat Peaches? demystifies big-business market research tools, tips and tricks for you, the smaller business. With smaller budgets. Smaller teams. Those of you who want to do right by your customers but need a little help with the how.
From sending smart surveys and asking quality questions to desk research and the rise of social listening, this book teaches you how to discover what your customers want.
Katie Tucker is an inspirational product leader with over twelve years’ experience leading teams and delivering stand-out products and services. In 2020 she founded Product Jungle, helping hundreds of businesses understand customers better. She is also a mentor, speaker and the pen behind the popular newsletter Jungle Juice.
© 2023 Practical Inspiration Publishing (Ebook): 9781788604192
Release date
Ebook: October 16, 2023
Tags
Listen and read without limits
800 000+ stories in 40 languages
Kids Mode (child-safe environment)
Cancel anytime
Listen and read as much as you want
1 account
Unlimited Access
Offline Mode
Kids Mode
Cancel anytime
English
International