Lonely in the Crowd: Plugged or Remote?: Global Cities and the Challenge of Hybrid Work

The Covid-19 pandemic forced cities to shut down and citizens to stay home, disrupting economic activity and social life. The crisis pushed companies to adopt remote work, transforming it from a niche practice to a widespread norm, altering the balance between work and personal life. This shift created inequalities across sectors and influenced the ability of "global cities" to attract talent in a globalized labor market. Now, as the pandemic has receded, many companies are reversing course. This Report explores how remote work has impacted cities and citizens, from mobility to urban planning. How can remote work reshape global cities? What strategies are available to local authorities? Is remote work still the future?

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Release date

Ebook: June 20, 2025