Escucha y lee

Descubre un mundo infinito de historias

  • Lee y escucha todo lo que quieras
  • Más de 500 000 títulos
  • Títulos exclusivos + Storytel Originals
  • 14 días de prueba gratis, luego $24,900 COP/al mes
  • Cancela cuando quieras
Descarga la app
CO -Device Banner Block 894x1036
Cover for Leading Public Design: Discovering Human-Centred Governance

Leading Public Design: Discovering Human-Centred Governance

Idioma
Inglés
Formato
Categoría

No ficción

This powerful new book provides a clear framework for understanding and learning an emerging management practice, leading public design.

Drawing on more than a decade of work on public sector innovation, Christian Bason uses his extensive practical experience and research conducted among public managers in the UK, the US, Australia, Finland and Denmark to explore how public organisations can be redesigned from the outside in, shaping policies and services that are truly experienced as useful and meaningful to citizens, and which leverage all of society’s resources to co-produce better outcomes.

Through detailed case studies, the book presents six management practices which leaders in government can use to involve citizens, staff and other stakeholders in innovation processes. It shows how managers can challenge their own assumptions, leverage empathy with citizens, handle divergence, navigate unknown territory, experiment and rehearse future solutions through prototyping, and create more public value.

Ultimately, Leading public design provides a pathway to a new and different way of governing public institutions: human-centred governance. As a more relational, networked, interactive and reflective approach to running organisations, this emerging governance model promises a more human yet effective public sector.

© 2017 Policy Press (Ebook): 9781447325604

Fecha de lanzamiento

Ebook: 25 de enero de 2017

Etiquetas

Otros también disfrutaron ...