Magnetic Stories: Connect with Customers and Engage Employees with Brand Storytelling Gabrielle Dolan
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Mixed Problem Solving Methodology: The skill that changes your life
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This book is a resume of all the problem solving techniques known by me so far: ITIL, Lean Six Sigma, CompTIA, Agile, Scrum, Applied Problem Solving, SWOT etc etc.
I resumed the techniques in 10 core points:
1- Be Googley
2- Going to the Gemba
3- Set the Goal
4- Prevent the problem
5- Be Customer Focused
6- Define the Problem
7- Analyze the Problem
8- Test the Solution
9- Document the Process
10- Be Kaizen
The result is a mixed problem solving methodology ready to be used in every working environment.
Enjoy and use this guide starting from the next problem you have to solve.
To your success!
- Second Edition -
© 2022 Rocco Mela (오디오북): 9798822634145
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오디오북: 2022년 7월 23일
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