Summary of Gary A. Klein's Sources of Power, 20th Anniversary Edition

Please note: This is a companion version & not the original book. Book Preview:

#1 The field of decision making has focused on showing the limitations of decision makers. However, we can still make effective decisions under difficult conditions. We just have to understand how people handle the typical confusions and pressures of their environments.

#2 The emergency rescue team was called to a house in a residential neighborhood. The husband had been doing home repairs, and when he pulled his arm out of the glass, he had sliced open an artery. The head of the rescue team, Lieutenant M, had stopped the bleeding and directed his crew to move the man on a stretcher and to the hospital.

#3 The sources of power that are needed in natural settings are not analytical at all. They include intuition, mental simulation, metaphor, and storytelling.

#4 Naturalistic decision making is concerned with high stakes. When a fireground commander makes a poor decision, lives can be lost. When a design engineer makes a poor decision, hundreds of thousands of dollars can be lost.

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