The Journal.The Wall Street Journal & Gimlet
In this episode, Chris Goede and Perry Holley explore the concept of delivering appreciated value to customers. They explain the importance of going beyond simply providing value to align that value with the true needs of the customer. They also emphasize the need to exceed client expectations and make the value personally relevant to create an emotional connection and foster loyalty. The episode offers valuable insights for businesses seeking to enhance their value proposition and build stronger customer relationships.
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