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Owning a small business can be one of the most rewarding and challenging things a person does. Amid an uncertain economy and ever-evolving consumer trends, there is a lot to figure out and navigate to ensure your business thrives. Join hosts Jannese Torres (Yo Quiero Dinero) and Austin Hankwitz (Rate of Return) as they connect with small business owners and hear their stories about managing the ups and downs of starting and growing a small business. Listen to "Mind the Business: Small Business Success Stories" and learn valuable lessons from their experiences that will guide you along the way through your own small business journey. 


Mind The Business: Small Business Success Stories

Attention small business owners: “Mind the Business: Small Business Success Stories” is back for Season Three with brand-new episodes. Hosts Jannese Torres (Yo Quiero Dinero & Financially Lit!) and Austin Hankwitz (Rate of Return & Rich Habits) are hitting the road and meeting with small business owners in Tampa, Florida and Nashville, Tennessee to hear about the lessons they’ve learned at every corner of launching their companies. What would you do if your warehouse and inventory were destroyed in a tornado? Have you thought about how to protect your business's IP with a trademark? Do you have a backup plan if a bank loan doesn’t come through to get you off the ground? These are just some of the insights our guests are sharing this season. Plus, learn how they cut through the clutter and simplify the day-to-day with the help of Intuit QuickBooks. Listen to new episodes every other Thursday beginning January 9th and discover what it takes to start a business and keep it growing.
 
To learn more about how Intuit QuickBooks can power your business growth, visit: QuickBooks

See omnystudio.com/listener for privacy information.

Mind the Business: Small Business Success Stories is back for Season 3

The long-term success of every small business starts with looking at its history and identifying the hits and misses along the way. In our premier episode for Season 3, hosts Austin Hankwitz and Jannese Torres sit down in person with Sherrice Rose, owner of Potentia Therapeutics in her clinic in Tampa, Florida. Together, they look back at her journey of buying an existing physical therapy clinic and making it her own. Hear the lessons she’s learned along the way and discover how studying her business's history helps her forge a path forward.
 

 
Learn more about how QuickBooks can help you grow your business:
 
Quickbooks.com
 
 

See omnystudio.com/listener for privacy information.

When Looking Back Helps You Move Forward - The Importance of Reflection in Business

Step one for starting a small business is often coming up with an exciting idea. But what is step two? Step three? Steps four through launch and beyond? On our second episode, and first iteration of our Small Business Starter Kit Series, Austin and Jannese visit The Candle Pour to chat with founders Misty and Dennis Akers. They’ll tell our hosts about how they got their business off the ground and about all the things that go with it: from incorporation to trademarks. Join us as they detail how they went from Grand Idea to Grand Opening. 
 
 
 
Learn more about how QuickBooks can help you grow your business:
 
Quickbooks.com
 
 

See omnystudio.com/listener for privacy information.

The SB Starter Kit - Everything You Need or Need to Know to Get Your Business Off the Ground (Part 1) - Trademarks, Patents, LLCs and SCorps

In business, every decision you make can change the trajectory of your company - so it’s important to be as informed as possible. The intel you collect as you learn and grow is vital to informing how and why you run your business in the future. On this episode, hosts Jannese and Austin share their own experiences with using data to inform the paths they carve forward as they sit down with Brandon Littleton who started Bag Lady’s Fry Joint with his brother. The two started their business from scratch, with just a family recipe and an idea. Join us as Brandon explains how hard lessons - and hard data - inform the decisions they’ve made so you can do the same with your own findings. 
 
 
 
Learn more about how QuickBooks can help you grow your business:
 
Quickbooks.com
 

See omnystudio.com/listener for privacy information.

Using Data to Shape Your Future

Most people understand the importance of raising capital to start a business, but securing additional funding after launch can be just as crucial for reaching the next level. Jannese and Austin discuss the strategies and challenges of finding ways to raise more capital to give your business a booster where it needs it most. The hosts chat with one of Nashville’s most exciting rising stars, Kenzie Wesp, who started Trueform Fitness at an incredibly young age. Learn about her journey and how she turned an opportunity into a thriving business that continues to flourish. 
 
 
 
Learn more about how QuickBooks can help you grow your business:
 
QuickBooks.com

See omnystudio.com/listener for privacy information.

The Next Round: Finding Capital for Continued Growth

In our second installment of the Small Business Starter Kit series - we’re tackling a topic that’s sometimes tricky, sometimes confusing, but ever-present: taxes. Hosts Austin and Jannese have an insightful conversation with entrepreneur Isabella Rosal who started 7th Sky Ventures, an exporter and distributor of craft spirits, beer, and wine. Having lived and worked in two different countries and started a company in a heavily-regulated field, Isabella is no stranger to navigating the paperwork-laden and jargon-infused maze of properly understanding taxes for a newly formed small business. Join us as she shares her story and provides valuable insight into how to tackle your business’ taxes - so they don’t tackle you. 
 
 
 
Learn more about how QuickBooks can help you grow your business:
 
QuickBooks.com
 

See omnystudio.com/listener for privacy information.

Understanding Taxes as a Newly Formed Small Business - Part 2 of the Small Business Starter Kit

AI isn't about replacement – it's about enhancement. Austin and Jannese travel to Tampa, Florida to meet Alexa Kritis Mancuso, founder of Alexa Kritis Events, who reveals how she masterfully blends artificial intelligence with the personal connection essential to event planning. Discover how Alexa shares how she leverages AI platforms to handle routine tasks as well as showing clients how she can bring their creative visions to life. Like QuickBooks, there’s a perfect combination of AI-driven processes and human expertise that can help free up your time to make more money and focus on the things that matter. 
 
Whether you're AI-curious or AI-cautious, Alexa explains how to harness this technology to boost your bottom line while creating deeper connections with your customers.
 
 
 
Learn more about how QuickBooks can help you grow your business:
 
QuickBooks.com

See omnystudio.com/listener for privacy information.

Integrating AI Efficiency + Human Connection to Better Your Business

Building a thriving business isn't always about rapid expansion. When should you hit the accelerator on growth, and when should you pump the brakes? Jannese and Austin are in Nashville, Tennessee to talk with Taku Zhou and Sibusiso Ajayi of TKZ Architecture LLC to explore this crucial entrepreneurial crossroads. The duo shares candid insights from their journey building TKZ Architecture, revealing the moments they knew it was time to scale – and importantly, when it wasn't. They discuss how they balanced the allure of growth against the need to strengthen their foundation through refined workflows, established protocols, and market positioning. Tune in as we unpack the strategic decision-making that goes into sustainable business expansion and learn the telltale signs that you're ready for growth and how to execute that transition successfully.
 
Learn more about how QuickBooks can help you grow your business:
 
QuickBooks.com

See omnystudio.com/listener for privacy information.

Strategic Growth: Knowing When to Scale Your Business

Hitting plateaus is a common milestone in business, but there’s a difference between stability and a rut. In the last installment of this season, we’ll dive into the ways small business owners push beyond plateaus and find new ways to achieve revenue growth. Jannese and Austin wrap up their time in Nashville, Tennessee with a wonderful visit to N.B. Goods to speak with owner Camille Alston. Camille details the times where she hit a wall with profits, the strategies she implemented to increase revenue, what worked, what didn’t, and the important lessons she learned in the process. You won’t want to miss this informative final chapter!
 
Learn more about how QuickBooks can help you grow your business:
 
QuickBooks.com

See omnystudio.com/listener for privacy information.

Pushing Past Stagnation & Business Plateaus

There is so much excitement around starting a business, but hardly any insight on what it truly takes to be your own boss. To help unpack the necessary tools you need to jumpstart your business, Intuit QuickBooks, in collaboration with iHeartRadio, is bringing you "Mind the Business: Small Business Success Stories" Every episode, join hosts Jannese Torres (Yo Quiero Dinero) and Austin Hankwitz (Rate of Return) as they interview business owners who will share their journey of trials and tribulations with entrepreneurship.

See omnystudio.com/listener for privacy information.

Introducing: Mind The Business: Small Business Success Stories

The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patronizing a business, and the customer service strategies for their own endeavors. And Jordan Rose joins the conversation to talk about how she built her Etsy shop, Fresh Prints of SF, based on inclusivity and catering to demographics that are too often uncatered to. We’ll learn about the financial incentives to earning a customer’s trust and keeping them happy as you turn your target market into a community. 
 
 
 
Learn more about how QuickBooks can help you grow your business:
 
 Quickbooks.com QuickBooks for Solopreneurs 
 
 
For a recap from this week’s episode visit: Episode 3 Recap with Jordan Rose
 
 
 
Or learn more about this topic at this resource: How to Give Great Customer Service

See omnystudio.com/listener for privacy information.

Showing Up For Your Customers - Small Business Customer Service feat. FreshPrintsofSF

Lyssna när som helst, var som helst

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